What are the responsibilities and job description for the Sales Systems Specialist position at Solera?
Sales Systems Specialist - Westlake, Tx
Who We Are
Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life’s other most important assets: our homes and digital identities. Today, Solera processes over 300 million digital transactions annually for approximately 235,000 partners and customers in more than 90 countries. Our 6,500 team members foster an uncommon, innovative culture and are dedicated to successfully bringing the future to bear today through cognitive answers, insights, algorithms and automation. For more information, please visit solera.com.
The Role
We are looking for a Sales Systems Specialist to help us drive accurate and timely sales support for teams across the globe. This sales support will include generation of reports and dashboards, CRM troubleshooting, partnership with IT to complete system enhancements, and more. This person must be a result focused, data-driven, relentless problem solver who is comfortable operating without much direct oversight. Ultimately the role will be responsible for helping us drive sustainable growth across the portfolio of Solera companies.
What You’ll Do
- Monitor queue of Sales support requests from the global sales organization
- Create and maintain Salesforce reports and dashboards
- Troubleshoot and resolve issues being experienced by Sales team members, including access to sales tools, CRM data hygiene, and more
- Process Sales employee changes in the system to ensure proper sales tools are provided
- Partner closely with the global IT department to follow-up on internal cases and prioritize enhancements
- Communicate Sales System enhancements/changes to the sales organization
What You’ll Bring
- Experience generating Sales reporting and analysis
- Ability to drive execution relentlessly in complex matrixed environment
- Ability to build relationships with critical functions supporting Sales (Finance, HR, IT, etc)
- Expert in Sales Tools, Sales Processes, and Sales Operations
- Experience with Salesforce and other Sales CRMs is a plus
It is impossible to list every requirement for, or responsibility of, any position. Similarly, we cannot identify all the skills a position may require since job responsibilities and the Company’s needs may change over time. Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description. The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs.
EQUAL OPPORTUNITY EMPLOYER
SOLERA HOLDINGS, INC., AND ITS US SUBSIDIARIES (TOGETHER, SOLERA) IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER. THE FIRM'S POLICY IS NOT TO DISCRIMINATE AGAINST ANY APPLICANT OR EMPLOYEE BASED ON RACE, COLOR, RELIGION, NATIONAL ORIGIN, GENDER, AGE, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, MARITAL STATUS, MENTAL OR PHYSICAL DISABILITY, AND GENETIC INFORMATION, OR ANY OTHER BASIS PROTECTED BY APPLICABLE LAW. THE FIRM ALSO PROHIBITS HARASSMENT OF APPLICANTS OR EMPLOYEES BASED ON ANY OF THESE PROTECTED CATEGORIES.
