Bilingual Customer Support Specialist

Solgen Power LLC
Orem, UT Remote Full Time
POSTED ON 5/3/2022 CLOSED ON 5/16/2022

What are the responsibilities and job description for the Bilingual Customer Support Specialist position at Solgen Power LLC?

We Are Hiring! 

Come work for one of America’s Fastest-Growing Private Companies! As a leader in the solar industry, Solgen Power is ranked #12 on the 2021 Inc. 5000!

We are seeking Customer Finance Specialists to join our growing team! As a Finance Specialist, you will serve as the point of contact to initiate the loan process for Solgen Power customers: preparing, analyzing, verifying, and processing loan applications. You will also be responsible for providing high-quality support to internal departments and Solgen Power customers. 

What we’re looking for:

  • Strong analytical and problem-solving skills
  • Strong work ethic and coachable attitude
  • Excellent customer service and communication skills
  • Ability to prioritize tasks and delegate them when appropriate.

During a typical day, you will...

  • Provide our customers with detailed phone consultations regarding their loans. 
  • Develop individual solutions based on the hearing needs of our customer

Qualifications: 

Proficiency in English and Spanish. 

Must have a quiet, safe environment to be able to work from home. 

Pay: $17-$19

Schedule: 

Monday- Friday 10 AM-6:30 PM MST or 12:30-9PM MST

Tuesday-Saturday: 10am-6:30PM MST or 12:30PM-9PM MST

Saturday availability is required. 

Benefits:

  • Medical / Dental / Vision
  • PTO
  • 401K 
  • Access to the Canyon Park Tech Center Gym/Hub:
    • Bike Lockers
    • Massage Rooms: onsite licensed Massage Therapist
    • Gym
    • The Hub: a place to unwind, relax, play some games, and just take a break!
    • Snack Bar

Education/Experience

  • High School Diploma or equivalent required

Solgen Power is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. 

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