What are the responsibilities and job description for the Banquet Captain position at Sonesta?
Job Description Summary
Lead the set-up and break-down, and/or service and clean up, of banquet functions during assigned shift.Job Description
Essential Duties & Responsibilities:
- Set up, serve and/or break down of banquet functions. Assign work and monitor the performance of scheduled banquet staff. Provide training and corrective instructions. Alert management of potentially serious issues.
- Work closely with Kitchen Staff to communicate speed of service, client numbers, and special requests.
- Greet guests upon arrival. Respond to guest requests and/or complaints in a prompt and professional manner. May review guest check with client after function and obtain signature.
- Participate in pre-function meeting and review all information pertinent to service and set up of group.
- Inspect scheduled function areas/rooms, table set-ups, bar set-ups, buffet tables, receptions and coffee breaks for cleanliness, attractiveness, and proper layout.
- Follow procedures to (1) ensure the security and proper storage of banquet inventory and equipment, (2) ensure the security of monies, credit and financial transactions, (3) check storage areas for proper supplies, organization, and cleanliness, and (4) to minimize misuse and breakage of china, glassware, linen, and supplies and to ensure that no re-usable goods are wasted.
- May handle incoming/outgoing boxes and exhibit materials.
- Perform other duties as assigned.
Additional Job Description
Qualifications and Requirements:
Basic reading, writing and math skills and one year experience in banquet service or set-up. Must speak fluent English.
This job requires ability to perform the following:
- Handling, carrying or lifting items weighing up to 75 pounds (tables, chairs, trays, bus tubs)
- Moving about the function areas
- Bending, stooping, kneeling
Other:
- Communication skills are utilized a significant amount of time when interacting with guests and leading others.
- Reading and writing abilities are utilized often with banquet event orders, guest checks, and giving and receiving instructions.
- Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
- Basic math skills are utilized in the proper set-up of function space and/or communication of guest checks.
- May be required to work nights, weekends, and/or holidays.
The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.
Sonesta Resort is an Equal Employment Opportunity Employer
Benefits
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:
- Health Benefits (Health & Dental Insurance)
- 401(k) Retirement Plan
- Vacation
- Sonesta Hotels & Other Outlets Discounts
- Paid Holidays
- Sick Days
- Educational Assistance
- Employee Recognition Programs
- Newborn & Adopted Child Leave
- Spousal & Domestic Partner Leave
- Life Insurance
- Short Term Disability
- Long term Disability
- Employee Referral Program
- Credit Union
- Direct Deposit
- Employee Activities & Events
Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
