What are the responsibilities and job description for the General Manager position at Sonic | Munson Restaurants?
We're hiring a General Manager! As our General Manager, you’ll never be bored.
You’ll be responsible for making sure our Sonic restaurant runs smoothly.
We offer:
- Competitive compensation.
- A great work atmosphere.
Essential General Manager restaurant job duties are listed below:
- Manages, trains, monitors and coaches Crew/ Team members, Carhops and Skating Carhops.
- Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards.
- Adheres to and monitors employee compliance of the drive-in employee handbook, policies and practices
- Performs restaurant opening and/or closing duties.
- Prepares employee work schedules; monitors and makes appropriate adjustments to restaurant staffing levels.
- Monitors and maintains restaurant inventory levels. Places orders for food, paper and other supplies within cost control procedures.
- Completes and maintains all drive-in restaurant employment related records and payroll records.
- Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times.
- Immediately and respectfully resolves guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints
- Interview and hire restaurant crew and management team members to achieve proper staffing levels.
- Prepare all necessary operational reports. Develop appropriate action plans to resolve unfavorable financial and/or sales trends.
- Develop and implement a marketing plan.
Additional General Manager Requirements:
- High school diploma or equivalent required. Advanced studies in business, restaurant management or related fields are preferred.
- Minimum of two (2) years of restaurant management experience (QSR preferred), experience running shifts without supervision.
- Required to work a minimum 5 day workweek.
- Knowledge of recruiting, interviewing and selection practices.
- Knowledge of federal and state labor laws as well as local health and sanitation laws and regulations.
- Leadership and supervisory practices and skills; effective verbal and written communication skills.
- Basic accounting and computer skills
- Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems.
- Problem solving, decision-making and conflict-resolution skills.
- Willingness to abide by the appearance, uniform and hygiene standards at SONIC.
Benefits:
- Vacation and Sick Pay.
- Employer paid Short Term Disability and Long Term Disability.
- Opportunity to particpate in our employer subsided insurance programs: Medical, Dental, Vision.
- Opportunity to particpate in other voluntary coverages: Accident, Critical Illness, Ad&D, Term Life.
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