What are the responsibilities and job description for the Area Director position at Sono Bello?
A career at Sono Bello means being part of a dynamic and high energy work environment, where each one of our team members can make a difference. We love what we do, and it shows. We are the national leader in providing cutting edge, personalized body transformations. We believe everyone deserves to have their best body today and pursue their best life now.
The Area Director role is responsible for the delivery of Sono Bello’s business objectives including monthly revenue and surgery volume targets, developing high performance and cohesive center teams, and overseeing the delivery of an exceptional patient experience across a regional territory made up of individual surgical and consult centers.
To qualify for consideration, candidates should have proven experience in multi-unit management, leading both sales and operations as well as building high functioning teams across a diverse geography. They should have a track record in performance management, leadership development, sales coaching, policy and procedure enforcement, managing communication from the field to corporate headquarters, and delivering outstanding business outcomes against KPIs.
Compensation consists of salary bonus for achievement against metrics.
Key Area Director Responsibilities:
This role will require a highly driven and organized individual who is an exceptional communicator, influencer, and motivator across different individuals’ personalities and styles. The candidate will excel in a dynamic business environment and be comfortable with significant travel.
- Proactively manage all aspects of operations and sales performance, including target setting and management, sales coaching, operational compliance, administration, and team communication.
- Deliver the monthly business objectives for both the region in total as well as the individual centers.
- Manage against a KPI scorecard, identify root drivers and levers of performance to increase impact, scale growth, or course correct over time.
- Consistently monitor and enforce proper sales, clinical, and operational process/procedure execution across the portfolio of centers.
- Oversee, influence, and support strong team relationships across center level personnel within the region; share best practices and troubleshoot as necessary.
- As the “Eyes and Ears” of the field team, work with executive leadership to help develop market level strategies, tactics, and tools to address business, patient, and team member needs.
- Monitor patient engagement within the region and proactively address any communication escalations and customer service issues as appropriate.
- Embody our “one team” approach by collaborating with peer management groups across the field leadership team, medical leadership, and national support teams.
Required Skills:
- Leadership experience with a proven track record of achieving team sales goals and delivering operational excellence across a multi-unit portfolio of locations.
- Demonstrated leadership in developing direct reports and building a winning team culture; experience in performance managing remote teams across diverse positions.
- Deep understanding of KPI management, with a history of sustained target achievement in a fast-paced environment.
- Ability to consistently implement and manage project, policy, and initiative execution across a multi-unit network.
- Excellent interpersonal and motivational skills; able to adjust approach to effectively work with diverse communication styles and preferences across direct reports and extended teams.
- Player-coach mentality – can both teach and “do” as the specific situation requires.
- Team player with an ability to collaborate or leverage resources across internal functional teams (ex. National Support (Corporate), Medical Leadership, etc..).
- Maintains professionalism and poise constantly, even when working under
- Must be highly organized and detail-oriented with the ability to prioritize competing tasks, while also being flexible to change priorities if a situation requires (expect the unexpected)
- Ability to travel ~60% of a month on average.
- Positive outlook and a passion for what we do!
Benefits:
Benefits Package includes Medical; Dental, Vision, Life Insurance, 401K, EAP, PTO and paid holidays.
Compensation:
The compensation package includes a $90k base salary, plus uncapped bonus potential. Total compensation ranges between $160k-$180k , based on KPI and goal achievement.
Salary : $90 - $160
