Customer support specialist

Sonova
Rockville, MD Full Time
POSTED ON 10/7/2024 CLOSED ON 10/8/2024

What are the responsibilities and job description for the Customer support specialist position at Sonova?

  • Customer Service / Fully Remote - Anywhere in U.S. / Up to $26-hr / Medical, dental and vision / 401k match / PTO / 4 day work week - As a Customer Support Specialist you'll : Serve customers via phone, fax, mail and / or email by determining requirements, answering inquiries, resolving problems, fulfilling requests, maintaining client database, and customer profiles;
  • Resolve problems by clarifying issues, researching and exploring, coming up with alternative solutions, implementing solutions, and escalating unresolved problems;

Last updated : 2024-10-07

Salary : $26

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