Manager, Facilities

SoulCycle is seeking a Manager of Facilities who will contribute to the company growth by expertly and efficiently maintaining the studios. The ideal candidate will have a passion for the SoulCycle culture and brand and operate with a sense of urgency. S/he will be personable, efficient and a high performer in a fast-paced, dynamic, growing company environment and will be responsible for 10 SoulCycle locations.   

This position reports to the Director of Regional Facilities. The responsibilities and duties of this position described here are representative of those an employee must perform. This is not a comprehensive list and other duties may be assigned.

ROLES AND RESPONSIBILITIES:

• Coordinate and manage emergency, scheduled and unscheduled repairs for HVAC, electrical, plumbing, glass & carpentry in addition to any other needed facility related items for 10 assigned SoulCycle locations
• Ensure the condition of our studios is a cornerstone of our success and rider experience by closely representing the SoulCycle brand
• Acts as a first point of contact for repair & maintenance requests at assigned locations
• Conducts routine, detailed on site walkthroughs of locations to ensure studio meets company and departmental standards as well as all safety guidelines
• Routinely prepare and update work orders via the Service Channel platform
• Identify, bid out, and manage capital projects once approved by Supervisor
• Available to supervise work during nights and weekend as needed, requested or required
• Schedules and manages the scope of work for quarterly refresh projects
• Manage and create annual repair and maintenance budgets for each location as well as individual project budgets to ensure compliance and spending diligence.
• On call 24/7 for the support and coordination of any emergency repair
• Manage field tech’s daily schedule to accommodate best interest and need of studios. 
• Expected to operate with a sense of urgency 

QUALIFICATIONS:

• Must possess Bachelor's degree from an accredited four-year college
• 3-5 years of experience in a relevant industry is required
• Understanding of HVAC, Electrical and Plumbing building systems/ proficiency with reading and understanding MEP drawings
• Experience with Service Channel is a plus
• Must excel at customer service; ensuring timely proactive communication to relevant parties
• Self-motivated, proactive thinker with ability to manage multiple tasks and prioritize workload
• Ability to assist in managing facilities of multiple, geographically diverse studios
• Thrive under pressure and short deadlines; must demonstrate a sharp eye for detail and an ability to solve complex problems under high pressure circumstances
• Exhibits willingness and ability to learn, adapt and improve the Company
• Able to travel to studio locations as required to ensure successful facilities management
• Should have a personal passion for the SoulCycle brand and/or fitness