BEHAVIORAL HEALTH CASE MGR
Klawock, AK
Full Time
POSTED ON 10/22/2022
CLOSED ON 1/12/2023
Job Posting for BEHAVIORAL HEALTH CASE MGR at SouthEast Alaska Regional Health Consortium
About Us::
Experience Required
Knowledge of:
Skills in:
Ability to:
Computer Skills:
Safety and Risk Management Responsibilities:
Physical Demands:
Work Environment:
SEARHC is a non-profit health consortium which serves the health interests of the residents of Southeast Alaska. We see our employees as our strongest assets. It is our priority to further their development and our organization by aiding in their professional advancement.
Working at SEARHC is more than a job, it’s a fulfilling career. We offer generous benefits, including retirement, paid time off, paid parental leave, health, dental, and vision benefits, life insurance and long and short-term disability, and more.
Job Overview::
General Description: This position functions within Behavioral Health to handle any case management duties that may be assigned.
Responsibilities::
- Performs case manager duties throughout the clinic and supports all clinic staff in compliance to Alaska State Medicaid regulations:
- Coordinates assessments, treatment planning and service delivery
- Provides linkage between the recipient and other needed services
- Monitors by direct observation by the directing clinician the delivery of behavioral health services
- Provides overall advocacy and support for the recipients social, educational, legal, and treatment needs.
- Collaborates with the treatment team and patients to establish individualized assessment goals.
- Assists in providing needed collateral information to the Psychologist for the Neurodevelopmental assessment process.
- Establishes and maintains a list of patients for the Psychologist in regard to neurological testing and evaluation, which identifies acuity levels of need (low, medium, high).
- As the first point of contact for patients, the Case Manager is expected to use problem-solving and critical thinking skills in meeting the needs of the patient and the provider. It is also expected patient needs are addressed in a prompt and efficient manner.
- Works closely with Referral Care Coordinators to facilitate patient referrals within SEARHC, IHS, or to outside agencies as requested by the team or relevant provider.
- Reviews referrals for completeness and if necessary, obtain missing information.
- Tracks the progress of referrals and outcomes of care and provides periodic status reports to the team and relevant providers on outstanding referrals.
- Serves as the primary contact for other Case Managers regarding patient care.
- Ensures referral records have been received and are available for the team’s or relevant provider’s review.
- Proactively identifies delays and obstacles to care and works to remedy individual cases and improve the process.
- Provides intensive outreach services outside the clinic, including visiting the client’s home, work and other community settings
Other Functions
- Maintains skill sets, annual competencies, certifications, and participates in in-services and educational programs within the department, hospital, and/or community as assigned; completes all mandatory training; attends and participates in at least 50% of staff meetings; refers un-resolved problems with patients/coworkers/visitors to clinic supervisor for resolution; addresses employee concerns consistent with Human Resources Policy.
- Other duties as assigned
Education, Certifications, and Licenses Required
- Bachelor’s degree in social services, education, human development, mental health, or related field or equivalent combination of education and experience – required
Experience Required
- Two years of general case manager, social work, or counseling experience – required
Knowledge of:
- Case management processes and the ability to apply this in the working environment.
- The use of customer service principles.
Skills in:
- Clinical coordination of client cases with team members and anticipation of needs.
- Use of equipment such as computers.
- Leadership.
- Application of effective oral and written communications.
Ability to:
- Multi-task and work independently in fast paced environment.
- Maintain compliance with annual competencies.
- Problem-solve and use conflict resolution skills to develop and maintain good working relations with other staff and departments.
Computer Skills:
- Proficient in Microsoft Office Products including Word, Excel and PowerPoint
Safety and Risk Management Responsibilities:
- Employees are responsible for complying with safe work rules; reporting all accidents and injuries immediately; cooperating in all accident and injury investigations; reporting defective equipment and unsafe conditions.
Physical Demands:
- While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; sit; use hands to finger, handle or feel and reach with hands and arms. The employee is occasionally required to climb or balance; stoop, kneel, crouch or crawl.
- The employee may frequently lift and/or push/pull up to 25 lbs.
Work Environment:
- The noise level in the work environment is usually moderate.
- The setting for this role will include office and healthcare settings. Exposure to controlled temperature environments, both hot and cold, is to be expected.
- The normal work routine involves no exposure to blood, body fluids or tissues, but exposure or potential exposure may be required as a condition of employment – For example, receptionists accounting or insurance staff or others who may, as a part of their duties, be asked to help in clean up, instrument recirculation, laboratory or other similar procedures where exposure may result.
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Salary.com Estimation for BEHAVIORAL HEALTH CASE MGR in Klawock, AK
$66,544 to $100,055
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