Compliance Officer

Southeastrans Inc
Little Rock, AR Full Time
POSTED ON 7/23/2022 CLOSED ON 3/6/2023

Job Posting for Compliance Officer at Southeastrans Inc

SUMMARY:

This position is responsible for performing on-site scheduled and random vehicle and driver inspections to ensure that all NEMT Providers are operating within compliance of their vehicle contractual requirements, to include all Federal, State and Local applicable transportation laws. The Compliance Officer will also work with the providers and SETI training department to conduct training sessions in their region.

ESSENTIAL FUCTIONS:

  • Maintain regular contact with all contracted transportation providers to ensure compliance with all contract requirements
  • Conduct regularly scheduled, and spot inspections on provider vehicles to ensure safety, cleanliness and functionality meet contractual requirements.
  • Conduct observations on provider performance to ensure compliance with all contractual agreements.
  • Assist with investigation of various activities for fraud and abuse as well as quality assurance.
  • Document all activities using vehicle inspection forms, spot inspection forms, member securement forms, and digital photography. Information must be documented and submitted in a timely manner.
  • Conduct training sessions, including but not limited to; defensive driving, passenger assistance securement, first aid/CPR, customer service, driver orientation.


REQUIRED SKILLS AND ABILITIES

  • Excellent communication skills
  • Goal oriented and metric driven
  • Above average problem-solving and critical thinking skills
  • Highly organized with good time management skills
  • Ability to work with little supervision
  • Minimum of one-year customer service experience
  • Ability to lift 50Lbs
  • Ability to bend, stoop, push, pull and step in/out of vehicles
  • Ability to stand or sit for long periods of time
  • Ability to see and operate in all conditions (day, night, adverse weather conditions)
  • Ability to be flexible with their schedule (could require weekends, evening and holidays)
  • Professional appearance
  • Positive attitude
  • Meet contractual requirements for NEMT drivers
  • Meet DOT requirement for criminal background checks and drug screening
  • 5 year driving record meets Southeastrans insurance requirements
  • Must not be younger than 24 years old.


QUALIFICATION

  • High School graduate or equivalent
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