Job Posting for Compliance Officer at Southeastrans Inc
SUMMARY:
This position is responsible for performing on-site scheduled and random vehicle and driver inspections to ensure that all NEMT Providers are operating within compliance of their vehicle contractual requirements, to include all Federal, State and Local applicable transportation laws. The Compliance Officer will also work with the providers and SETI training department to conduct training sessions in their region.
ESSENTIAL FUCTIONS:
Maintain regular contact with all contracted transportation providers to ensure compliance with all contract requirements
Conduct regularly scheduled, and spot inspections on provider vehicles to ensure safety, cleanliness and functionality meet contractual requirements.
Conduct observations on provider performance to ensure compliance with all contractual agreements.
Assist with investigation of various activities for fraud and abuse as well as quality assurance.
Document all activities using vehicle inspection forms, spot inspection forms, member securement forms, and digital photography. Information must be documented and submitted in a timely manner.
Conduct training sessions, including but not limited to; defensive driving, passenger assistance securement, first aid/CPR, customer service, driver orientation.
REQUIRED SKILLS AND ABILITIES
Excellent communication skills
Goal oriented and metric driven
Above average problem-solving and critical thinking skills
Highly organized with good time management skills
Ability to work with little supervision
Minimum of one-year customer service experience
Ability to lift 50Lbs
Ability to bend, stoop, push, pull and step in/out of vehicles
Ability to stand or sit for long periods of time
Ability to see and operate in all conditions (day, night, adverse weather conditions)
Ability to be flexible with their schedule (could require weekends, evening and holidays)
Professional appearance
Positive attitude
Meet contractual requirements for NEMT drivers
Meet DOT requirement for criminal background checks and drug screening
5 year driving record meets Southeastrans insurance requirements
Salary.com Estimation for Compliance Officer in Little Rock, AR
$73,211 to $119,532
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