What are the responsibilities and job description for the Distribution Supervisor Austell position at Southern Company?
Distribution Supervisor Austell
Description
GA Power Distribution Supervisor
Exempt Level 6
Position report to:
DOM
Reports out of Location:
Distribution Supervisor –2525 Old Alabama Rd, GA
Territory Covered: Successful candidate must live within commutable distance to the OPHQ.
Please note that this job will require 25% travel.
Relocation benefits are available for this position if needed.
JOB SUMMARY
The Distribution Supervisor will report directly to the Distribution Operations Manager (DOM).
Leadership expectations and responsibilities include exhibiting behaviors in alignment with “Our Values,” Safety First, Unquestionable Trust, Superior Performance, Total Commitment and “Moving to Equity”.
Core responsibilities of the position include:
- Lead the team in a Safety Excellence environment with a focus on learning and ensuring critical risk plans as well as our STEP observation tools are implemented
- Strengthen a culture within the team that is inclusive, builds trust and is continuously improving. This includes ownership of our Diversity and Inclusion efforts as well leadership in continuing to advance our Southern Company “Moving to Equity” plans.
- Optimize team makeup including teaming up when needed, capital efficiency, covered employee training and development
- Ensure consistent approach to repair versus replace decisions, contactor utilization and fatigue management
- Enhance customer experience with boundaryless resource allocation, strategic scheduling
- Provide employees with regular, constructive performance feedback and support them in their personal development.
- Partner with Engineer Supervisors to help develop Engineers in the Smyrna Distribution Area.
Additional duties include: Partnering with Region External, Region Distribution and Trouble Supervisors, Distribution/Network, TMC Supervisors, and Engineering Supervisors to ensure customer satisfaction, quality of construction and responsiveness to all customer events are met. The position will be tasked with developing innovative methods to improve processes, drive efficiencies/productivity and implement strategy.
Education:
- High School Diploma/Equivalent; college degree is a plus
Experience Requirements:
- Seven years of distribution construction and/or distribution experience and knowledge of the construction, maintenance, and restoration of both overhead and underground services.
- Extensive Storm Restoration Experience required.
- Knowledge of and experience implementing Section "0", Smith Driving System, NESC, Distribution Bulletins, DOPs, Tagging and Switching Procedures, Distribution Construction Standards, DOT requirements, environmental guidelines, and applicable OSHA regulations.
- Working knowledge of Memorandum of Agreement, Customer Service Standards, Corporate Compliance Policies and the Code of Ethics.
- Performance management experience and/or insightful understanding of the process of setting clear expectations and holding others accountable.
- Demonstrated experience or ability to quickly learn applications that include but are not limited to: ARMS, ARCOS TCMS Web, Dist View, JETS, MOBI, Microsoft Office applications (Outlook, Word, Excel).
Knowledge, Skills & Abilities Requirements:
- Demonstrated commitment to Safety Excellence
- Must have proven leadership results as well as documented cases of successful talent and employee development
- Knowledge of Safe Work Practices, Distribution Bulletins, Human Performance and Distribution Specifications, Section "O", OSHA, etc.
- Ability to establish and maintain cross-functional relationships
- Change Champion and management.
- Ability to implement and drive strategic initiatives
- Knowledge/understanding of distribution operations practices and procedures
- Must have proven ability to be innovative.
- Demonstrated ability to recognize high profile opportunities and respond as needed without prompting.
- Ability to challenge and motivate others.
- Capable of planning, supervising and managing resources to control budget dollars.
- Excellent interpersonal and communication skills, both oral and written.
JOB RESPONSIBILITIES
- The DS will be responsible for the overall performance of their Team.
- Continually improve customer satisfaction by striving to exceed customers both internal and external expectations, meet all Safety goals, increasing productivity, and improving the distribution system reliability through quality construction
- Recognize and own high profile and critical customer jobs with a focus on timely and effective upward communication to key internal parties. Plan appropriate resources needed to complete these jobs safely, on time, on budget, and with minimal external/stakeholder impact.
- Utilize appropriate Performance Management to help individuals and teams to improve performance through coaching, development, training.
- Reinforce and manage expectations around healthy challenges and a questioning attitude in the work environment. Seek out and execute on opportunities to increase trust between employees, between supervisors, and between employees and supervisors.
Behavioral Attributes
- Total commitment in Safety Excellence
- Must exhibit behavior consistent with Our Values – Safety First, Unquestionable Trust, Superior Performance, Total Commitment
- Positive attitude and strong customer focus
- Self-motivated and able to motivate others with a proven record of responsible behavior
- Ability to develop effective relationships and establish trust with teammates and customers
- Develops and fosters an inclusive culture where employees feel valued and create an environment of trust, development, and continuous improvement
Georgia Power is an investor-owned, tax-paying utility that serves 2.25 million customers in all but four of Georgia's 159 counties. The largest of four electric utilities that make up Southern Company, Georgia Power, has been providing electricity to Georgia for more than a century at rates well below the national average.
Southern Company (NYSE: SO) is America's premier energy company, with 46,000 megawatts of generating capacity and 1,500 billion cubic feet of combined natural gas consumption and throughput volume serving 9 million customers through its subsidiaries . The company provides clean, safe, reliable and affordable energy through electric operating companies in four states, natural gas distribution companies in seven states, a competitive generation company serving wholesale customers across America and a nationally recognized provider of customized energy solutions, as well as fiber optics and wireless communications . Southern Company brands are known for excellent customer service, high reliability and affordable prices that are below the national average. Through an industry-leading commitment to innovation, Southern Company and its subsidiaries are inventing America's energy future by developing the full portfolio of energy resources, including carbon-free nuclear, 21st century coal, natural gas, renewables and energy efficiency, and creating new products and services for the benefit of customers. Southern Company has been named by the U.S. Department of Defense and G.I. Jobs magazine as a top military employer, recognized among the Top 50 Companies for Diversity by DiversityInc, listed by Black Enterprise magazine as one of the 40 Best Companies for Diversity and designated a Top Employer for Hispanics by Hispanic Network. The company has earned a National Award of Nuclear Science and History from the National Atomic Museum Foundation for its leadership and commitment to nuclear development and is continually ranked among the top energy companies in Fortune's annual World's Most Admired Electric and Gas Utility rankings. Visit our website at www.southerncompany.com.
Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.
Job Field: Information Technology
Job Type: Standard
Primary Location: Georgia-Metro Atlanta-Austell
Operating Company: Georgia Power Company
Other Locations: United States
Job Type: Standard
Travel (Up to...): Yes, 25 % of the Time
Work Location(s):
Austell Local Office - 2525 Old Alabama Rd (2525AUSTELL)
2525 Old Alabama Rd
Austell, 30168
Req ID: GPC2008768