What are the responsibilities and job description for the ServiceNow Engineer position at Southern Talent Specialists?
ServiceNow Engineer
ESSENTIAL DUTIES AND RESPONSIBILITIES
No supervisory responsibilities
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position:
Professional certification in ServiceNow Administration, preferred
ESSENTIAL DUTIES AND RESPONSIBILITIES
- ServiceNow platform administration
- Perform configuration and customization to enable security, workflow, and automation
- Perform system integrations with ServiceNow
- Manage role/group design in ServiceNow
- Prepare metrics, reporting, and ServiceNow dashboards for executive management.
- Ability to organize and complete work in an Agile development environment
- Collaborates with team members on issue resolution
- Performs all other duties as assigned
No supervisory responsibilities
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position:
- Bachelor (4-year college) degree and 5 years of experience as a ServiceNow Administrator or Platform Architect
- Microsoft Office suite
- ServiceNow ITSM, Discovery, HAM, SAM, APM
Professional certification in ServiceNow Administration, preferred
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