What are the responsibilities and job description for the Communication & Engagement Coord position at Southwest Airlines?
Southwest will provide a stable work environment with equal opportunity for learning and personal growth. Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
If you are interested please attend the information session on Tuesday, April 26th at 12:30pm CST
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1 469-225-9366,,862180550# United States, Dallas
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JOB SUMMARY
- Responsible for supporting HR Communications and Engagement team members to plan and execute communications and engagement activities for PLD. Supports development of content for PLD deployed via Yammer, SharePoint, all-Dept. meetings, culture activities and onboarding sessions. Drafts required internal communications and messages from Senior Leadership, supports bi-monthly All Hands and quarterly Leadership meetings, and assists with communications demand management and action planning efforts across the People Department.
RESPONSIBILITIES
- Assist in laying out material for publication including editing, standardizing, or making changes
- to material prepared by others
- Coordinate recurring content planning sessions and facilitates appropriate usage of a content management and organization tool
- Create and publish content across multiple channels
- Support deployment of engagement, culture and recognition activities
- Create communication plans supporting events and activities
- Draft original content and works with existing content to improve readability
- Partner, communicate, and build relationships to gather Customer and business requirements
- Assist Team with gathering and analyzing information for reporting purposes and/or to provide input on special projects
- Maintain and revise policies and procedures
- May perform other job duties as directed by Employee’s Leaders
KNOWLEDGE, SKILLS AND ABILITIES
- Knowledge of media production, communication, and dissemination techniques and methods
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar
- Adjusting actions in relation to others' actions
- Skilled in communicating effectively in writing as appropriate for the needs of the audience
- Ability to speak clearly so others can understand you
- Ability to communicate information and ideas in writing so others will understand
Southwest Airlines is an Equal Opportunity Employer
EDUCATION
- Required: High School Diploma or GED
EXPERIENCE
- Intermediate level experience, fully functioning broad knowledge in:
- Engagement and recognition strategy
LICENSING/CERTIFICATION
- N/A
PHYSICAL ABILITIES
- Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
- Ability to communicate and interact with others in the English language to meet the demands of the job
- Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
OTHER QUALIFICATIONS
- Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
- Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
- Must be at least 18 years of age
- Must be able to comply with Company attendance standards as described in established guidelines
- Must be fully vaccinated against COVID-19 by start date to comply with Executive Order 14042, which requires employees of federal contractors to be fully vaccinated against COVID-19.
