Agile Delivery Lead

SWBC is seeking an experienced professional to lead technology and business teams using Agile methodologies to deliver critical outcomes and inspire continuous improvement. The Lead will have broad influence and connections with executives, technical teams, and contributors throughout the organization. The leader will deliver value and shape measurable outcomes to lower risk through servant leadership, applied management skills, and by facilitating timely communication and collaboration between all stakeholders. Why you'll love this role: You will work with some of the top security, technology, and business professionals in the financial services industry. As an Agile champion and leader, you will be challenged daily to influence stakeholders at all levels to accomplish attainable and measurable goals. Beyond amazing career opportunities and singular experiences, our team is diverse in all aspects; passionate about collaboration; leverages amazing technology; laughs often; and celebrates our success. Our leaders recognize that empowerment, autonomy, work-life balance, professional development, continuous improvement, and a commitment to shared values are key enablers of our success. We work hard, take care of each other, deliver positive outcomes daily, and make a difference for others together. Essential duties include the following: Facilitates the team’s work using Agile practices to execute with speed and quality through a focus on delivery flow. Balances demand with team capacity to maximize delivery efficiency and effectiveness. Uses systematic approaches to improving the team’s ability to identify and overcome impediments and bottlenecks. Leads efforts to visually manage workflow and limit work in progress to deliver timely outcomes. Defines, estimates, and prioritizes items of value for downstream delivery. Inspires team growth and well-being to facilitate communication and collaboration between stakeholders and among teams. Champions agile thinking and practices to improve delivery and value for the organization, and coaches, mentors, and trains stakeholders. Fosters proper communication by assisting internal and external stakeholder communication, improving transparency, and radiating information. Identifies external interference that could impact productivity and resources required to make the team successful. Engages stakeholders to set attainable goals and ensure they deliver work at a predictable velocity with superior quality. Works with Product owner to hold teams accountable. Works with and coaches the Product Owner in creating and managing the product roadmap, grooming the backlog, providing clear requirements to the team, splitting work into small independent pieces, and defining delivery cadence. Guides teams on how to get the most out of self-organization and constantly work towards continuous improvement. Provides support to the team using a servant leadership style whenever possible and leading by example. Performs other duties as assigned. Serious candidates will possess the minimum qualifications: Bachelor’s Degree in Computer Science or related field of study from an accredited four-year college or university. Minimum five (5) years of experience with Agile methodologies. Minimum of two (2) years of broad experience in a technological environment. Relevant industry certifications (e.g., Professional Scrum Master) Demonstrated skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency. Demonstrated knowledge of other Agile approaches: Kanban, Scrum, Distributed Agile, etc. Knowledge and experience with process improvement using approaches such as Lean Six Sigma. Strong negotiation skills. Advanced skills to manage priorities and deadlines. Proficient problem-solving and analytic skills. Demonstrated ability to hold teams accountable for commitments. Excellent communication and mentoring skills. Experience using collaboration tools like Microsoft Teams, Azure DevOps, ServiceNow, etc. Detailed organizational skills with high attention to detail. Excellent verbal and written communication skills. Proficient Microsoft Office skills, including Outlook, Word, and Excel. Able to use basic office equipment, including copy machine, personal computer, and fax. Able to type 40 WPM. Able to travel locally or nationally by car or plane. Sit for prolonged periods of time performing sedentary activities. Stand, stoop, and kneel to file for prolonged periods of time. Push, pull, and lift files, supplies, documents, or other related items. SWBC offers*: Competitive overall compensation package Work/Life balance Employee engagement activities and recognition awards Years of Service awards Career enhancement and growth opportunities Emerging Professionals and Mentor Program Continuing education and career certifications Variety of healthcare coverage options Traditional and Roth 401(k) retirement plans Lucrative Wellness Program *Based upon employee eligibility Additional Information: SWBC is a Substance-Free Workplace and requires pre-employment drug testing. Please note, SWBC does not hire tobacco users as allowed by law. To learn more about SWBC, visit our website at www.SWBC.com. If interested, please click the appropriate apply button. Join Our Team Great People. Great Company. Great Place to Work. SWBC is a diversified financial services company providing insurance, mortgage, and investment services to financial institutions, businesses, and individuals. Headquartered in San Antonio, Texas, SWBC employs 2,400 people nationwide. At SWBC, you are not just an employee number, but a vital team member; each employee stands out and has the ability to make a direct impact at SWBC. We’re looking for the brightest and most creative to help introduce new solutions to new problems identified in the market and improve how our existing solutions can better help our users. SWBC is a big proponent of nurturing the entrepreneurial spirit through mentorship, continuing education, internal career growth opportunities and having a platform to make meaningful changes come to life.