Operations Associate - Entry-Level (Summer Start)

Build your future with Sovos.

If you are looking for an opportunity where career-minded professionals can achieve success while bringing their best and whole selves to work each day, Sovos may be the company you have been looking for. Employees at Sovos operate on the leading edge of digital technology while working to improve lives and the communities in which we live and work. When we say Solve Tax for Good, we mean For Good in every sense of the word. Our organizational commitment is to provide a place where employees can thrive and progress in their careers while having the support behind them that only a global company can offer.

Sound like this might be the opportunity you have been looking for?

Take a look at our career posting below.  Don’t check all the boxes? Apply anyway!  We are focused on hiring the right people, not the “right” resume.

It’s not about what you have done somewhere else, it’s all about what you are capable of doing here.

The Work You'll Do:

The Operations Associate will serve as the go-to client resource for our Compliance Services clients. This includes identifying, prioritizing, and resolving client issues as well as coordinating the appropriate internal departments to provide timely responses and solutions to clients. The successful candidate will be self-motivated with strong client service and organization skills as well as a high level of accuracy. This candidate will also possess strong communication skills (written, oral, and presentation) due to the level of contact with various internal and external resources.

What are my responsibilities going to be, more specifically?

• Perform all tasks within our application on behalf of clients; this includes mapping and importing data, creating print files, and creating transmittal files 
• Adhere to all client deadlines in order to meet all regulatory deadlines and needs
• Import and reconcile data based on client needs
• Ensure all client-specific needs are well documented 
• Provide training to our clients as needed to navigate our software solution
• Perform timely and accurate submission of remittances to federal and state agencies
• Identify process improvements and offer suggestions to build internal efficiencies and reduce risk

What We Need From You:

• Basic computer software knowledge; strong Microsoft Excel skills
• Strong customer service skills with an emphasis on listening and documenting client needs
• Effective communication skills (verbal and written) to both technical and non-technical audiences
• Detail oriented and ability to work independently in a fast-paced environment
• Due to federal contracts - successful candidates must successfully pass a background check and drug test before hire

What Does Sovos Offer You?

The tools to enhance your life - because we want you to enjoy your life outside of work

• Flexible Time Off
• Progressive Wellness Program
• Tuition Reimbursement
• Generous 401k Match
• Paid Family Leave
• Company-seeded and matched HSA (Health Savings Account)

Sovos is an equal opportunity employer committed to providing an environment that celebrates diversity and where equal employment opportunities are available to all applicants and employees.  We do not discriminate against race, color, religions, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic provided by law.  At Sovos, all employees are encouraged to bring their whole selves to work. (this Is new - make sure to add It!)

Company Background

Sovos was built to solve the complexities of the digital transformation of tax, with complete, connected offerings for tax determination, continuous transaction controls, tax reporting and more. Sovos customers include half the Fortune 500, as well as businesses of every size operating in more than 70 countries. The company’s SaaS products and proprietary Sovos S1 Platform integrate with a wide variety of business applications and government compliance processes. Sovos has employees throughout the Americas and Europe, and is owned by Hg and TA Associates. For more information visit www.sovos.com and follow us on LinkedIn and Twitter.