Vendor Operations Associate

Build your future with Sovos.

If you are looking for an opportunity where career-minded professionals can achieve success while bringing their best and whole selves to work each day, Sovos may be the company you have been looking for. Employees at Sovos operate on the leading edge of digital technology while working to improve lives and the communities in which we live and work. When we say Solve Tax for Good, we mean For Good in every sense of the word. Our organizational commitment is to provide a place where employees can thrive and progress in their careers while having the support behind them that only a global company can offer.

Sound like this might be the opportunity you have been looking for?

Take a look at our career posting below.  Don’t check all the boxes? Apply anyway!  We are focused on hiring the right people, not the “right” resume.

It’s not about what you have done somewhere else, it’s all about what you are capable of doing here.

The Work You'll Do:

The Vendor Operations Associate will function as an intermediary between Compliance Services vendors and internal stakeholders as well as service as the go-to resource for our Education Services teams. This individual is responsible for ensuring vendors meet the operational deadlines and standards set by Sovos, assisting with scheduled educational seminars, and creating and maintaining process workflows. The successful candidate will be self-motivated with strong organization and time management skills as well as a high level of accuracy. This candidate will also possess strong verbal and written communication skills due to the level of contact with internal and external stakeholders.

More specifically you will:

• Maintain a positive and professional business relationship with vendors and internal staff
• Act as a go-between for Compliance Services vendors and internal stakeholders
• Collaborate with stakeholders across the business to ensure vendor project and process timelines are met and carried out in conformance with Sovos policies and procedures
• Develop and maintain spreadsheets, databases, and other systems for reporting and project tracking as a means of quality assurance
• Gather, sort, organize, and analyze data to monitor key performance indicators (KPIs) and ensure vendor service-level agreements (SLAs) are met
• Review and format written documents; publish and print documentation as requested by internal and external parties
• Schedule, oversee, and register attendees in educational webinars
• Assist with technical questions from clients regarding course registration, CPE credit, etc.
• Answer internal and external queries as needed
• Ensure all role tasks and requirements are well-documented
• Identify process improvements and offer suggestions to build internal efficiencies and reduce risk

What We Need From You

• Basic computer software knowledge; strong Microsoft Excel skills
• High attention to detail, accuracy, and strong organizational skills
• Effective communication skills (verbal and written) to both technical and non-technical audiences
• Demonstrated ability to handle multiple tasks with competing priorities
• Analytic mindset, with the ability to present information in a clear, creative, and persuasive manner
• Due to federal contracts we have - you must be able to pass a background check and drug test upon hire
• Due to client contractual obligations– the successful candidate will have to clear a background check and drug test

What Does Sovos Offer You?

The tools to enhance your life - because we want you to enjoy your life outside of work

• Unlimited Paid Time off
• Paid Family Leave
• Tuition Reimbursement
• Generous 401k match
• Globally recognized training and development programs

Sovos is an equal opportunity employer committed to providing an environment that celebrates diversity and where equal employment opportunities are available to all applicants and employees.  We do not discriminate against race, color, religions, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic provided by law.  At Sovos, all employees are encouraged to bring their whole selves to work.

Company Background

Sovos was built to solve the complexities of the digital transformation of tax, with complete, connected offerings for tax determination, continuous transaction controls, tax reporting and more. Sovos customers include half the Fortune 500, as well as businesses of every size operating in more than 70 countries. The company’s SaaS products and proprietary Sovos S1 Platform integrate with a wide variety of business applications and government compliance processes. Sovos has employees throughout the Americas and Europe, and is owned by Hg and TA Associates. For more information visit www.sovos.com and follow us on LinkedIn and Twitter