General Studio Manager (Club Pilates - Boutique Fitness Studio)

Spartan Fitness/Club Pilates
McKinney, TX Full Time
POSTED ON 9/26/2022 CLOSED ON 3/6/2023

Job Posting for General Studio Manager (Club Pilates - Boutique Fitness Studio) at Spartan Fitness/Club Pilates

Address: 9245 Virginia Pkwy., Ste. #200 McKinney, TX 75071

TITLE: Studio Manager


REPORTS TO:
Regional Manager


JOB FUNCTION:
The Studio Manager will be responsible for running all fitness studio operations within the studio. The ideal candidate has outstanding customer service skills and organizational skills.


FLSA CLASSIFICATION:
Full time, Exempt


ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Implement sales process to schedule prospects into Demo class
  • Boost Membership sales and ensure retention
  • Manage staff schedule
  • Directly coordinate with all vendors, ensuring that studio retail/products are stocked with accurate inventory counts
  • Lead, coach and develop Sales Representatives while fostering an environment of accountability, mutual respect and collaboration
  • Proficiency in ClubReady, to include revenue reports, attendance reports, etc.
  • Independently make decisions related to high level customer service
  • Delivers timely follow up and follow through activities with prospective members
  • Collect outstanding dues
  • Maintain cleanliness and organization of the Pilates Studio
  • Enforce Club Pilates policies and procedures
  • Ensure all forms, administrative supplies, and studio literature is stocked and visible
  • Schedule and participate in networking/community events and studio promotions
  • Strategically manage marketing campaigns to generate leads for the studio
  • Must be able to perform essential functions with or without reasonable accommodations.
  • Must be able to stand for extended periods of time.
  • Other duties as assigned by the supervisor.


REQUIRED SKILLS & QUALIFICATIONS:

  • 2 years of retail/service sales or fitness sales experience.
  • Confident in generating personal sales and training Sales Reps in sales
  • Ability to manage and drive 4 revenue streams: memberships, retail, private training, and teacher training
  • Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone and via email
  • Ability to excel in a fast changing, diverse environment.
  • Ability to recognize areas of improvement and make changes using good judgement.
  • An affinity and passion for fitness.
  • Solid writing and grammar skills.
  • Highly organized, proficient in data management, ability to prioritize and meet deadlines.
  • Professional, punctual, reliable, and organized.
  • Strong attention to detail and accuracy.
  • Trustworthy and ability to handle confidential information.
  • Ability to work harmoniously with co-workers, clients, and the general public.
  • Proficiency with computers and Studio software (Microsoft, Google docs, Internet, social media platforms).


EDUCATIONAL QUALIFICATIONS:

  • High school diploma
  • Previous sales experience and customer service with strong sales skills

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