What are the responsibilities and job description for the Supervisor / Manager position at Spartan Plumbing, LLC?
Spartan Plumbing is currently hiring for a full-time Supervisor / Manager to oversee our plumbing operations and service team in the Dayton, OH area. This service manager position earns competitive pay.
In addition to competitive pay and our excellent culture, we offer our service managers the following benefits:
- Health insurance
- A 401(k) plan with a company match
- Paid vacation
- Paid time off (PTO)
- Paid holidays
So, now that you've learned the who, what, where, and why, you may be wondering HOW? It's easy! Just fill out our initial mobile-friendly online application. We hope to meet you soon!
DAY-TO-DAY
As a Supervisor / Manager, you verify calls with dispatchers, review overnight calls, and return calls as necessary. It's important that we are prepared for our workload every day, so you assess manpower availability with those who are sick or on vacation and then perform job carry-over as needed. You set up first calls with dispatch, inspect trucks, verify truck inventory, and review reports. All this keeps us organized and efficient! You also hold scheduled 1:1 meetings with service technicians, to properly inform and train them. You also observe service technicians in the field through scheduled ride-a-longs and identify development needs.
On a weekly basis, you prepare and conduct service meetings. You manage data for coaching opportunities as well as perform recruiting and hiring activities. We're usually always recruiting, but hire only when needed. You prepare payroll, attend meetings with the general manager, develop work schedules, create training plans, and do whatever else you need to help your team succeed. You enjoy using your experience and skills to teach each service technician. You feel accomplished seeing your team learn, grow, and perform well!
ABOUT SPARTAN PLUMBING
Here at Spartan Plumbing, we are dedicated to serving our customers in the Dayton, OH region. Family-owned and operated, we pride ourselves on meeting our customer's needs and strive to be in constant communication with our customers until the job is done and to their satisfaction. We want every customer to walk away feeling like they've received unprecedented service that is professional and of the highest quality. We go above and beyond our client's expectations and are passionate about customer service and helping our neighbors solve their plumbing challenges!
Our employees are the lifeblood of our company! We invest in their success by ensuring they are up-to-date on building codes, property design, and construction, and how local climate affects each job differently. We are a family-based company, so we thrive on working as a team to accomplish a common goal of servicing our great community.
OUR IDEAL SUPERVISOR / MANAGER
- Organized - for orderly, precise, and efficient work
- Social - can effectively communicate, both verbally and written
- Reliable - someone who clients and coworkers can depend on
- Adaptable - to work with a diverse range of clients and in a fast-paced environment
- Goal-oriented - strives to achieve tasks and objectives
- Team-oriented - works well with our supportive team
If this sounds like you, keep reading about this service manager opportunity!
REQUIREMENTS
- 3 years of supervisory or management experience
- Experience using tablets
Experience with ServiceTitan or other service contractor programs is highly recommended, but not required. If you meet the above requirements, we need you as our service manager. Apply today to join our team!
Location: 45459
