IT Specialist
Summary: The IT Specialist is responsible for the support of hardware and software within Specialty Dental Brands (SDB). Responsible for implementing solutions and supporting computer systems, servers, networks, and software of the organization. This position interacts with all departments within Specialty Dental Brands.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below are representative of the knowledge, skill, and/or ability required.· Bachelor’s or Master’s degree in Computer Science or a related field· Minimum 3-5 years of experience in Information Technology· Minimum 2-3 years of experience working with Windows Server environments· Minimum 2-3 years of experience working with Practice Management Software in Dental or Healthcare· Experience using and configuring Microsoft 365 Admin Centers· Experience configuring and maintaining corporate Networks and VPNs· Experience configuring and implementing phone systems· Must have the ability to troubleshoot advanced hardware and software issues· Proficiency supporting locally hosted and cloud-based software solutions· Excellent listening, verbal/written communication and documentation skills are required· Ability to maintain confidentiality.
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