Product Owner

Job Title: Product Owner

Location: 100% Remote

Duration: 3 Months

GENERAL PURPOSE OF JOB

The Consultant, Salesforce Product Owner will be a critical member of the Center of Excellence in the Customer Experience organization. This role will collaborate with the Salesforce Product Manager, other Salesforce Product Owners, technical Product Owners and the Salesforce Agile team to define and deliver on the strategic roadmap. The Product Owner will manage epics, document user stories, and collaborate with other Salesforce Product Owners to the prioritize the backlog and evaluate current processes to create solutions to meet needs, goals and objectives of the business.

Duties And Responsibilities

• Maintains deep knowledge of Salesforce CRM and technical capabilities with an ability to participate in technical integration and product features discussions.
• Executes on Salesforce product strategy and roadmap as determined by Salesforce Product Manager, business leaders, stakeholders, and user groups. Contributes to the roadmap development.
• Assists with requirements gathering effort on epics and documents story details based on the epics.
• Proposes solutions to stated business problems, assesses alternative solutions and identifies gaps based on knowledge of Salesforce.
• Translates and conveys the overall business vision determined by the Salesforce Product Manager into technical requirements and tactics for development.
• Collaborates with key stakeholders, user groups and/or management to gather and support prioritization of complex requirements, providing recommendations, as appropriate.
• Collaboration with Salesforce Product Manager and other Salesforce Product owners to determine priorities of Salesforce backlog and works to ensure that all stakeholders are aligned at each stage of the development lifecycle.
• Provides subject matter expertise to clarify development requirements.
• Leverages data to influence and measure the overall adoption strategy to ensure deliverables, ROI, and key objectives are met.
  
  

ADDITIONAL POSITION RESPONSIBILITIES

• Carries out duties in compliance with all state and federal regulations and guidelines. Complies with all company and site policies and procedures.
• Remains current in profession and industry trends.
• Makes a positive contribution as demonstrated by: - Making suggestions for improvement - Learning new skills, procedures, and processes.
• Performs other duties as required.
  
  

EDUCATION AND EXPERIENCE

• 4 Year/Bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelor's) (Minimum Required)
• 3 - 5 Years of experience in Business Analysis, Project Management, or a product-related role within a development team that directly aligns with the specific responsibilities for this position. (Required)
• Salesforce experience in any industry, financial services knowledge a plus
• SAFe experience preferred
  
  

LANGUAGE SKILLS

• Ability to read, analyze and interpret both internal and external documents such as general media/publications, professional journals, technical procedures, governmental regulations, policies, proposals, and standard operating procedures.
• Confident, comfortable communicator with strong written and verbal communication skills.
  
  

MATHEMATICAL SKILLS

• Apply concepts such as probability, statistics, modeling, percentages, ratios, and proportions to practical solutions.
• Works with mathematical concepts such as averages and/or variances.
  
  

REASONING ABILITY

• Ability to analyze information and to evaluate the implications of a course of action or solution.
• Ability to interpret and apply common sense understanding to carry out a variety of instructions furnished in written, oral, or diagram form.
• Ability to solve problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Define problems, collect data, establish facts and draw valid conclusions.
• Evaluate trends in data or information.
  
  

About Us: Established in 2004, SPECTRAFORCE® is one of the largest and fastest-growing diversity-owned staffing firms in the US. The growth of our company is a direct result of our global client service delivery model that is powered by our state-of-the-art A.I. proprietary talent acquisition platform, robust ISO 9001:2015/ISO 27001 certified processes, and strong and passionate client engaged teams. We have built our business by providing talent and project-based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 140 clients in the US, Canada, Puerto Rico, Costa Rica, and India. Key industries that we service include Technology, Financial Services, Life Sciences, Healthcare, Telecom, Retail, Utilities and Transportation. SPECTRAFORCE is built on a concept of “human connection,” defined by our branding attitude of NEWJOBPHORIA®, which is the excitement of bringing joy and freedom to the work lifestyle so our people and clients can reach their highest potential. Learn more at: http://www.spectraforce.com

Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.

Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation.