Senior Project Specialist

Title: Senior Project Specialist

Location: 100% Remote

Duration: 08 Months

Job Summary

The Senior Project Specialist is a remote-based role responsible for the design, quoting, planning, coordination, documentation, and execution of Client Liko Patient Lift customer-awarded projects according to Project Management specifications. This role encompasses all aspects of design, quoting, order processing, project planning, resource allocation, product installation, and customer communication. Aligned with sales regions within the US, this position provides sales operations support from quoting through product installation.

The role reports directly to the Manager of the Project Management Office. The ideal candidate will have prior experience in project management, healthcare, or the construction industry. The position requires 0 – 10% travel, depending on geographic location and project needs.

Essential Duties And Responsibilities

• Provide sales operations support and assist the field sales team with the design and configuration of patient lift solutions.
• Develop quotations and proposals based on Request for Proposal (RFP) requirements and/or customer needs assessments.
• Create patient lift designs and details based on site surveys, plan reviews, and/or construction documents.
• Prepare submittal drawings and packages for customer review and approval based on customer-specific order details.
• Manage multiple projects simultaneously, collaborating with field-based Project Managers and Sales Executives to ensure all key project-specific information and details are received and verified.
• Oversee the installation process by identifying and hiring key third-party certified installers and managing the schedule to meet customer expectations. Identify opportunities for improvements to reduce overall installation costs.
• Communicate with customers, both internal and external, regarding customer requirements for product purchase, bids, proposals, drawings, and general troubleshooting.
• Consult with appropriate personnel for technical advice and problem-solving.
• Provide Order Management/Customer Service with detailed information to process customer orders.
• Maintain records and files regarding customer projects.
• Create and maintain exceptional customer value, employee value, and shareholder value in a demanding and ever-changing environment due to customer expectations and practices.
• Use appropriate software tools to perform bid takeoff, prepare quotations, develop drawings, process orders, and manage multiple projects.
• Provide internally-focused product development feedback and recommendations based on customer input received.
• Utilize positive people skills when providing work direction and status review for assigned project team members. Collaborate and seek guidance from internal functional and technical groups/resources required to achieve job objectives.
• Manage implementation activities with field-based project managers, installers, and contractors.
• Provide assistance to investigate product and installation issues related to Liko overhead lift installations.
• Facilitate orders with Contracts Administration through the contract review process.
• Travel 0 – 10% depending on geographic location and specific needs of the business/projects.
  
  

Education and Experience:

• Bachelor’s degree in a business, healthcare, or technical field; or 3-5 years of related construction trade experience; or an equivalent combination of education and experience.
• Experience in acute and post-acute care, healthcare environments desired.
• Project management experience, preferably within healthcare or construction industries.
• Applied use of design tools/CAD software (AutoCAD, Revit) desired.
• PMP or other industry-related certification(s) desired.
  
  

Qualifications and Skills:

• Ability to interpret construction specifications and plans (Architectural, Mechanical, Electrical, Plumbing, and Structural).
• Strong PC literacy, including knowledge of Microsoft products (Word, Project, Excel, PowerPoint, Smartsheet) and other PM-related software tools.
• Practical knowledge of design tools/software (AutoCAD, Revit) desired.
• Practical knowledge and use of CRM tools (Salesforce.com) desired.
• Excellent written and oral communication skills.
• Commitment to customer care and building long-term relationships.
• A professional, positive, and enthusiastic attitude.
• Strong consultative approach to project management.
• Proven track record in facilitating large, diverse groups to reach consensus on processes.
• Proven track record of managing a defined sequence of tasks to completion within aggressive schedules, through individual effort and coordination of the work of others.
• Proven track record of managing multiple, concurrent projects/initiatives to completion within aggressive schedules and managing multiple stakeholders.
• Demonstrated leadership abilities.
  
  

About Us: Established in 2004, SPECTRAFORCE® is one of the largest and fastest-growing diversity-owned staffing firms in the US. The growth of our company is a direct result of our global client service delivery model that is powered by our state-of-the-art A.I. proprietary talent acquisition platform, robust ISO 9001:2015/ISO 27001 certified processes, and strong and passionate client engaged teams. We have built our business by providing talent and project-based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 140 clients in the US, Canada, Puerto Rico, Costa Rica, and India. Key industries that we service include Technology, Financial Services, Life Sciences, Healthcare, Telecom, Retail, Utilities and Transportation. SPECTRAFORCE is built on a concept of “human connection,” defined by our branding attitude of NEWJOBPHORIA®, which is the excitement of bringing joy and freedom to the work lifestyle so our people and clients can reach their highest potential. Learn more at: http://www.spectraforce.com

Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.

Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation.