Inclusion Manager

JOB SUMMARY
The Mgr, Inclusion is a member of the Diversity & Inclusion (D&I) team, and acts as a subject matter expert, internal consultant, and project manager to Charter Communications on complex projects pertaining to the people and culture pillars of the company’s D&I strategy. Supports D&I through business consulting services, including implementing and leading projects, business process design, D&I business case analysis, and advice on strategic D&I issues with an emphasis on data analysis and insight generation. Initiates and cultivates relationships with leaders and HR staff, assisting them in identifying barriers and opportunities in the talent cycle, specifically in employee recruitment, development, promotion, and retention. Supports business units and other stakeholders in creating and sustaining inclusive cultures and behaviors to drive business results and performance.

MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently supports all efforts to simplify and enhance the customer experience.

Support the Implementation, monitoring, and evaluation of Charter’s D&I strategic plan by aligning Charter’s practices and processes to support diversity objectives and aspirational goals

Research, evaluate, and propose industry best practices in D&I to be considered by leadership, human resources and other internal stakeholders

Contribute to and develop high quality communications, reports, and presentations on Charter’s D&I performance, data analysis, and insights

Influence Charter’s leadership through data analysis and the provision of insights to facilitate achievement of D&I aspirations at the business unit level as well as for Charter overall

Support the Director, VP, and SVP as they work with business and HR leaders to identify, recommend, and implement D&I solutions

Support the effective collaboration with Human Resources function

Support the engagement with external partners to maximize D&I resources offered to the Charter and its business units

Assist with developing, coordinating, and recommending changes for the improvement of workflow in the assigned area of work

Identify and manage inherent people and culture risks within Charter and assess and implement controls to mitigate those risks

May lead project teams, including the planning, assigning, and/or supervising the work of others

Perform other duties as requested

REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Knowledge of D&I practices and principles, or equivalent relevant background
Deep knowledge data analysis and ability to provide insights from data
Highly skilled in adaptability, critical thinking, and collaboration/teamwork
Ability to think strategically and operationally to scale solutions across business units and geographies
Demonstrated proficiency in MS Office Suite, web/internet navigation and demonstrated ability to learn new applications
Visier trained a plus as well as ability to create graphs, tables, etc
Proven written, oral, and high-level interpersonal communication skills
Demonstrated presentation skills
Proven consultative and negotiation skills
Demonstrated ability to work with a rich mix of demographic groups and role model inclusive leadership
Passionate about diversity & inclusion

Required Education
Bachelor's degree, graduate coursework preferred, or equivalent experience

Required Related Work Experience and Number of Years
Relevant professional work experience in diversity & inclusion - 5

PREFERRED QUALIFICATIONS
Preferred Skills/Abilities and Knowledge
Business Consulting, Organizational Development, Project Management, Data Analyst, Education, Management, Communications, Community Relations, HR Business Partner,
or prior experience working in Diversity & Inclusion

Preferred Education
Certifications in D&I management

Preferred Related Work Experience and Number of Years
Prior experience consulting and leading team-based projects
Robust human resources, project management, organizational development or applicable business unit experience highly desirable

WORKING CONDITIONS
Office environment
25% travel possible HDV305 331739-4 331739BR