Programmer

JOB SUMMARY
Develops, modifies, enhances and implements software systems designed to support new or existing business initiatives. Projects are usually of considerable complexity and require a strong knowledge of development tools. Works in most phases of a project and may review work of less experienced staff members. Performs maintenance and provides technical assistance and advice on existing software solutions.

MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently supports all efforts to simplify and enhance the customer experience
• Oversee the configuration of the PPM platform to ensure it meets the needs of the users and is current on available features and functionality
• Responsible for working to develop, design and own technical solutions within the on premise version of CA Broadcom's Clarity PPM tool
• Provide administration, application development, maintenance, and technical support by using good practice web programming techniques to configure robust solutions and integration designs
• Develop new and optimize existing reports within Jaspersoft (Clarity's Advanced Reporting)
• Codes and performs unit and integration testing of software to ensure proper and efficient execution and adherence to business and technical requirements
• Codes, tests, and debugs new software or makes enhancements to existing software
• Writes programs according to specifications
• Participates in code review sessions to validate adherence with development standards
• Develops and maintains technical documentation
• Serves as secondary escalation point to resolve incidents and problems for production applications and web services supported by the team in accordance with identified Service Level Agreements
• Collaborates with customers, internal and cross-departmental technical teams to identify software problems and communicate remediation plans
• Generates a variety of complex and periodic reports and/or data through database
• management, data administration and data extraction techniques
• Provides general system users and management with system analysis and feedback
• Influences system design by identifying and recommending design and requirements needs for software enhancements
• Mentors and coaches less experienced staff
• Maximizes the efficiency of the various software systems by implementing, monitoring, testing and auditing new software programs
• Participates in continuous performance improvement sessions to discuss opportunities to improve processes or standards
• Analyzes and resolves computer related problems by coordinating with in-house personnel to diagnose and fix operational difficulty, as well as consulting, advising and training on specialized features and functions
• Follows established configuration/change control processes

REQUIRED QUALIFICATIONS
Skills/Abilities and Knowledge
• Ability to read, write, speak and understand English
• Clarity PPM specific technical areas: GEL scripting, APIs, NSQL, XOG, Processes, UI, Portlets, Jobs, and Partitions
• SQL and PL/SQL experience, including but not limited to design and creating packages, stored procedures, views, indexes and all relevant database objects
• JasperSoft reporting development
• C# web application and API development
• Knowledge of Voice, Data, Video, Wireless technologies
• Understanding of software design patterns and principles
• Ability to identify measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system
• Ability to deal with ambiguity, uncertainty, and incomplete information when evaluating alternatives and making recommendations
• Ability to work seamlessly within a team as well as manage individual tasks
• Strong technical knowledge of Information Technology field and computer systems
• Demonstrated communication skills (written, interpersonal, presentation), with the ability to easily and effectively interact and negotiate with business stakeholders
• Creative and abstract thinking skills to envision and design innovative solutions to business opportunities and challenges
• Proven ability to work independently; designing, developing and deploying solutions, and to deliver projects on time with minimal direction
• Ability to listen and evaluate all opinions without bias, and contribute to a common culture of excellence
Education
BA/BS in Information Technology, Computer Science, related field or equivalent work experience

Related Work Experience
3 to 5 years' experience with DBMS
3 to 5 years' experience with coding, testing and design
3 to 5 years' experience with software development methodologies

WORKING CONDITIONS
Office environment
The health and safety of our employees and candidates is very important to us. Spectrum has adopted virtual mobile recruiting tools that allow us to continue meeting new candidates. We look forward to "virtually" meeting you.

The Spectrum brands (including Spectrum Networks, Spectrum Enterprise and Spectrum Reach) are powered and innovated by Charter Communications. Charter Communications reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local laws.
ISW370 325880-1 325880BR

Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

The pay for this position has a salary range of $76,800.00 to $135,800.00. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses.