Regional Operations Analyst

SPECTRUM
Charlotte, NC Full Time
POSTED ON 7/28/2023 CLOSED ON 8/4/2023

What are the responsibilities and job description for the Regional Operations Analyst position at SPECTRUM?

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Full Time Charlotte, North Carolina Posted 07/28/2023 Business unit: Field Operations Areas of interest: Operations Support Requisition Number: 2023-18333 BDA300

Do you have a knack for problem solving? Looking for a job as a Regional Operations Analyst that values inventive, forward thinking? If so, you’ll fit right in with Spectrum’s Business team!

Spectrum maintains our 32 million customers by offering trailblazing products and services. Our goal is not only to exceed the expectations of our users, but our employees too!

Spectrum’s Business team has a direct hand in improving our enterprise’s infrastructure and ensuring use of the newest tools and technologies in our ever-changing profession. It’s a high-energy job that allows you to focus on all aspects of Spectrum: business and people! You’d be joining a bright team with quality expectations that values partnership, long-term career growth, and great work-life balance. 


BE PART OF THE CONNECTION

As a Regional Operations Analyst, your focus is gathering data from various systems/sources to perform operational and performance analysis, trending, forecasting, and business impact. You’ll review data programs and initiatives that support and enhance the Company´s commitment to customers. It’ll be a highly collaborative team environment, colleagues supporting each other as well as Spectrum!

WHAT OUR REGIONAL OPERATIONS ANALYSTS ENJOY MOST

  • Using analysis and trending to identify opportunities and threats
  • Investigating and performing complex root cause analysis
  • Collaborating with cross-functional departments to develop process improvements

WHAT YOU’LL BRING TO SPECTRUM

Required Qualifications

  • Experience: Quantitative or operational analysis: 3 years
  • Education: Bachelor´s degree in Business, Statistics, Math, Economics, related field, or equivalent experience
  • Technical Skills: Ability to analyze key performance indicators/metrics
  • Skills: Ability to prioritize, organize, and communicate effectively
  • Schedule: Some travel required

Preferred Qualifications

  • Ability to effectively present complex data to cross functional audiences
  • Proficiency in data analysis and report creation
  • Knowledge of cable television products and services
  • Knowledge of Tableau, SQL, and Alteryx 

SPECTRUM CONNECTS YOU TO MORE

  • Dynamic Growth: The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company
  • Supportive Teams: Who you are matters here. And, we aim to foster an inclusive workplace where every person is empowered to bring their best ideas
  • Learning Culture: With a focus on training and development, employees can have confidence that day one is truly just the beginning of a dynamic career
  • Total Rewards: See all the ways we invest in you—at work and in life

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BDA300 2023-18333 2023

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 101,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.

Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
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