What are the responsibilities and job description for the Senior Regional Loss Prevention Manager position at Spencer's?
Job Description
Overview
We are authentic, professional providers of fun, focused on building a Great Place To Work For All by staying true to our mission: 'Life's a Party, We're Makin' It Fun!' and 'So Much Fun It's Scary!'
At Spencer's and Spirit Halloween, we do the right thing always-integrity, fairness, respect, and transparency are our foundation. You will find our culture to be inclusive, passionate, resilient, and one that values differences and embraces all.
One Team / One Goal
We are leaders and owners of our business success. Whether it's developing new and exclusive costumes, quality testing products, or implementing technology solutions, our teams understand the value of working collaboratively to embrace change through innovation, curiosity, and thoughtfulness.
We offer a comprehensive benefits package that includes:
- Flexible work environment
- Career advancement
- Competitive base salary
- Bonus opportunity
- Vacation, Personal, Sick and Holiday pay
- Medical, Dental, Vision, Disability, Life and AD&D insurance
- 401k with a company match
- 30% merchandise discount
Responsibilities
Responsible for protecting the company assets by developing and implementing Loss Prevention programs; provide training and supervising investigations to reduce theft and shortages and increase profitability.
Responsibilities:
- Protect assets from loss from theft and operational compliance issues by executing loss prevention and shrinkage control programs.
- Identify, recommend, and implement systems to minimize loss of merchandise, money, or company assets.
- Partner with field operations teams to offer feedback on Loss Prevention programs' progress.
- Investigate internal theft incidents and conduct internal dishonesty interviews using industry standard interview techniques.
- Review and analyze shortage results and investigative findings to determine shortage causes and solutions.
- Develop and deliver loss prevention training program for security equipment such as security tags, CCTV and alarms.
- Audit and investigate sources of known losses.
- Monitor inventory to identify theft or shortages.
- Investigate suspicious customer and/or employee activities.
- Assist Human Resources Department with investigations as needed.
- Conduct periodic inspections of stores and facilities to ensure surveillance and security equipment is functioning properly.
Qualifications
- Bachelors or Associates in Criminal Justice, Business Management or related field preferred, and/or 7-10 years of experience in multi-unit (50 units) retail loss prevention, security or law enforcement.
- Knowledge of Mircosoft office to include Word and Excel, social media, Internet research tools, CCTV software and transaction exception reporting programs.
- Excellent interviewing techniques/skills, WZ/Reid certifications preferred.
- Excellent verbal and written communication, analytical and problem solving skills.
- Strong supervisory and leadership skills.
- Extensive knowledge of retail operations and loss prevention strategies and procedures.
- Must be able to obtain a valid Drivers' license and Passport.
