Customer Service Specialist

Spherion
Remote in Meridian, ID Full Time
POSTED ON 6/24/2022 CLOSED ON 6/29/2022

What are the responsibilities and job description for the Customer Service Specialist position at Spherion?

We know you’re going to love it here! Our company has an outstanding culture and the employee experience is fantastic! Check out all the reasons to apply:

We’ve got you covered with a Monday – Friday shift, meaning weekends and nights are for your enjoyment, not our gain!

Competitive Wage

Starting wage of $18.00 DOE

Great News! You are eligible for a cash bonus!

  • Sign-on Bonus: up to $1K*
  • And…additional opportunitiesto bonus bi-weekly just for providing good customer service!

What You Will Do

  • We truly put ourselves in our customer’s shoes and advocate for them when necessary.
  • It starts with listening to your customer’s issues like a pro and help build a resolution that will make them customers for life. They’re YOUR customers and their experience depends on YOU!
  • listening to their concerns, and providing the best solutions. You’ll be a master problem solver! You might interact with customers on the phone, in a chat session, or responding to emails.
  • Working from home, you will need a quiet workspace so you can focus on our customers.
  • We’ll provide you with procedures and tools to handle our customer’s needs and strengthen their relationship with the company.
  • We’ll provide you with all the equipment you need! Monitors, computer, keyboard, mouse, headset, and an amazing new hire training experience. You’ll also have the best mentors to help you deliver the best service!

Qualifications You Will Need to Succeed

The Basics:

  • Be reliable! We need you here to take care of our customers. Be committed to working your schedule.
  • Enjoy helping others. You will be busy, taking call after call, assisting our customers.
  • We are always looking for ways to make things better for our employees and customers- that means you will experience change, sometimes at a fast pace.
  • Positive energy, strong communication, ability to focus on the issue and not take things personally. Let your personality shine.
  • We want you to succeed! That means you will receive coaching and feedback. Be open and willing to try new things.

Bonus Points if you have:

  • 1 years of experience in related field

With us, you’ll do meaningful work from Day 1. We value what makes you unique so that you have an opportunity to shine. Come build your future, while being the reason thousands of people find a brighter financial future with us!

What are you waiting for? Apply today!

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Paid training
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Supplemental Pay:

  • Bonus pay
  • Signing bonus

Ability to commute/relocate:

  • Meridian, ID 83642: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

Salary : $18 - $1,000

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