What are the responsibilities and job description for the Remote Call Center Representative Inbound position at Spherion?
Now hiring for call center representatives. Our call center representatives support a healthcare customer in a work from home environment. The call center representatives will assist inbound callers with application and eligibility requirements for healthcare programs. The customer care representative will handle healthcare enrollments and private information. Bilingual English/Spanish or English/Creole is preferred but not required. Perks and Benefits Remote work from home, Monday through Friday *Long term temporary with the possibility of permanent *8 hour shift within the call center's operating hours
Responsibilities
Provide excellent customer service in a call center environment Handle inbound customer healthcare enrollments Assist customers out of large calling queue Handle HIPAA information related to healthcare Utilizing custom software to handle all documentation
Working hours: 7:30 AM - 7:30 PM
Skills
English/Spanish/Creole Bilingual preferred but not required English/Spanish English/Creole
Education
High School
Experience
1-4 years
Qualifications
Personal computer or laptop with Windows 10 or higher operating system and 8 GB RAM, Internet connected through an ethernet cord - not WIFI required USB plug-and-play wired headset with a microphone and noise suppression required 1 year of call center experience required High school diploma or GED equivalent required Typing 25 wpm required
Apply today!
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).
Responsibilities
Provide excellent customer service in a call center environment Handle inbound customer healthcare enrollments Assist customers out of large calling queue Handle HIPAA information related to healthcare Utilizing custom software to handle all documentation
Working hours: 7:30 AM - 7:30 PM
Skills
English/Spanish/Creole Bilingual preferred but not required English/Spanish English/Creole
Education
High School
Experience
1-4 years
Qualifications
Personal computer or laptop with Windows 10 or higher operating system and 8 GB RAM, Internet connected through an ethernet cord - not WIFI required USB plug-and-play wired headset with a microphone and noise suppression required 1 year of call center experience required High school diploma or GED equivalent required Typing 25 wpm required
Apply today!
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).
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