What are the responsibilities and job description for the Service Attendant position at Splendido?
We are seeking a Service Attendant to join our team in Tucson, Arizona!
Position Summary:
To support Resident Engagement and Services staff and residents with a variety of daily experiences including assistance with events, set up and break down of meeting rooms, resident well-being checks, carrying and delivering packages and serving as back-up to concierge desk staff to provide relief during break periods.
ESSENTIAL FUNCTIONS
- Setting and resetting rooms for programs and events; including tables, chairs and miscellaneous furniture items; audio visual equipment and laptop computers as needed; decorative or theme items, etc.
- Assisting residents with lockouts and conducting well-being checks; analyzing the situation and subsequently addressing residents’ needs in a timely, professional manner and taking appropriate steps to ensure their safety and satisfaction
- Carrying and delivering items and packages
- Using Microsoft Outlook, the resident app, and a variety of other software and technology, complete room reservations and coordinate work orders for assistance by other experience centers (such as building services, housekeeping and culinary services)
- Responds in a timely manner to radio requests requiring immediate attention
- Functions as back-up to concierge desk staff to provide relief during break periods or in other emergency or unforeseen situations such as call offs or other unplanned absences.
- Completes daily check-in report.
- Assisting Resident Engagement experience center with special events
- Assist with audio/visual set ups such as movies, virtual meetings and presentations
QUALIFICATIONS AND SKILLS
Required:
- High School graduate
- Excellent customer service skills
- Ability to utilize MS Outlook and work order software systems
- Ability to prioritize and organize multiple demands on time and projects.
Mather is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
