Retail Buyers Assistant I

Lead Firearms Sales Associate (Kalispell) FT

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The Lead Firearms Sales Associate directly supports the Store management in all the department’s day-to-day activities. Their role is to optimize department sales and profitability through employee training and development. They are highly knowledgeable in action sports products and a resource for customers and employees. The Lead Firearms Sales Associate will model the company’s customer service and selling procedures and place customer satisfaction, sales floor readiness and employee development as the cornerstones for their department’s success.

Key Accountabilities:

• Provides and ensures exceptional customer service, sales achievement, product knowledge and sales floor readiness for the department.
• Assist in training of new and existing employees. May assist in scheduling, organizing and directing assignments within the department to support store management.
• Ensure completion and reconciliation of monthly firearms inventory and report all variances.
• Ensure compliance of all ATF regulations.
• Maintain, encourage and possess “ownership mentality” of their department.
• Promote a positive customer focused environment and resolve customer problems or complaints by determining optimal solutions processing transactions to support customer needs.
• Ensure sales floor department and corresponding back stock areas are maintained to company standards -including processing of markdowns, transfers, sales floor product preparation and stocking as needing.
• Model company standards for customer service and selling standards for department employees and provided per to per coaching to support those standards -follow up on a regular basis.
• Work in support of store management to ensure execution and communication in support of advertising.
• Assist in coordination of multiple sporting goods events and provide direct support for their execution.
• Maintain employee awareness of safety and emergency procedures and report any concerns.
• Assist store management in maintaining adequate departmental supplies.

Skills Summary:

• 2-5 years related sales experience in sporting goods or related industry experience.
• Enjoy connecting with people and demonstrating an enthusiastic and positive attitude.
• Basic knowledge and understanding of retail math principals and ability to utilize necessary technology.
• Ability to support store management in a fast-paced environment, while handling multiple priorities and championing the roll out of new procedures.
• Demonstrate knowledge of department products and services, and use this knowledge to inspire sales staff and customers to make purchases with minimal returns.
• Ability to motivate and train peers to meet or exceed sales and customer service standards.
• Ability to communicate effectively and professionally with customers, vendors and all co-workers.
• Ability to handle physical requirements to accomplish daily responsibilities.
• The ability to lift up to 50 pounds, and the willingness to get the job at hand done to meet company needs.
• Ability to work a flexible schedule, including morning, evening and weekend availability.
• This position does not have a remote worker option.
• Adherence to all company policies and loss prevention control and compliance procedures.

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Retail Buyers Assistant I, Full Time (Kalispell)

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A Buyers Assistant I provides operational support to the department buyer(s) for Crown Enterprises, Inc. to support overall company sales, volume, gross margin, and sell-thru objectives. To achieve this, the buyers assistant I provides office and interdepartmental support as needed to the individual buyer and overall company. Buyers Assistant I may support multiple buyers simultaneously.

Key Accountabilities:

• Ensures input of purchase orders in a timely manner with a focus on accuracy and efficiency
• Request and review of order acknowledgments – follow up with vendor to make necessary modifications to orders to assist in ease of receipt and invoicing
• Input price changes into Celerant
• Generate Transfers of merchandise to allow for proper execution
• Assist department managers and sales team to ensure clear communication and follow up on want lists and issues
• Take prompt action to resolve shipping and pricing discrepancies for receiving and accounting departs
• Assist in advertising planning and execution to achieve measurable results
• Provide general office support in creating documents and reports and maintaining filing system
• Maintain inventory style list for accuracy
• Provide assistance to receiving, buyer support, special orders or other operational teams as needed or directed or directed to resolve discrepancies and help facilitate accurate, on time payment of inventory and flow of product to the sales floor
• Assist and provide input for special event/ promotional planning to drive sales
• Additional responsibilities specific to the department and overall company needs may be required
• Completion in office of all accountabilities listed without utilizing buyer support unless needed

Skills Summary:

• Strong interest and experience in retail industry and sales
• 1-2 years of office experience or related experience
• Focus on accuracy and effective use of time
• Proficiency in Excel and Word and ability to learn new data systems.
• Excellent communication, organizational and problem solving skills
• Ability to professionally communicate and listen effectively with customers, peers and management
• Aptitude to function within tight deadlines, while working both on independent projects and in support of the buyer
• Possess a general willingness to do what is needed to achieve company goals
• Remote work is not available -physical presence in the company office is necessary to meet full requirements of the position
• Adherence to all company policies and loss prevention control and compliance procedures

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