Slot E Room Tech

ESSENTIAL DUTIES AND RESPONSIBILITIES:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Provide outstanding customer service to guests and all other employees by exceeding our mission statement: “We are here for the guest. Period”

• Repair printers, reels, comparators, monitors, progressive displays, diverters, optics, bill acceptor heads, cash boxes, and any other repairs that are associated with all slot machines. (If repair is not possible, replace each part)

• Perform all setups on all models.

• Refill paper in machines.

• Must comprehend the difference between A/C and D/C Voltage.

• Must be able to use drills, screw drivers, hammers, crimpers, sauder guns, seesaws, circular saws, pin pushers, nut drivers, ratchets, volt meters, wrenches, Allen, star sets, jigsaws, and other diagnostic tools required for repair.

• Perform all reel tests, all hopper tests; all monitor tests, all coin comparator tests, and any other tests related to the slot machines.

• Must know all models, and manufacturers, along with their working parts.

• Plan sequence of testing and calibration procedures for all bill acceptors, all monitors, and all system equipment.

• Install all harnesses, reel strips, reel baskets, Boards, I/O boards, all new software upgrades, and all system equipment in the event of all major moves.

• Move machines on a routine basis and set up standards for procedures.

• Disassemble instruments and equipment and inspect components for defects.

• Measure parts for conformity with specifications.

• Align, repair, and replace component parts and circuitry.

• Reassemble and calibrate instruments and equipment.

• Assist engineers in formulating test, calibration, repair, and evaluation plans and procedures to maintain precision accuracy of measuring, recording, and indicating instruments and equipment.

• Communicate problems and concerns to other Casino employees by chain of command.

• Requisition for equipment, materials and supplies.

• Must have working knowledge of Radio Frequencies, program radios with specific stations.

• Must have working knowledge of all communication Equipment.

• Track all software that is involved with all radio Models and Manufacturers.

• Maintain an inventory of all in-coming and out-going Radios for all departments.

• Handle all programming necessary for all repaired and new radios.

• Order all needed replacement Radios, charger stations, microphones, and needed parts.

• Must have working knowledge and ability to perform all frequency changes.

• Must have working knowledge of all communication settings for all radio manufacturers and models.

• Organize and assist in coordinating all purchases and radio enhancements.

• Organize and assist in the training of team members for Radio Repair and optioning for all manufacturers and models.

• Must understand and be able to apply and explain the Gaming Rules of the Casino.

• Excellent communication skills coupled with a high degree of stress tolerance during normal and peak periods.

• Train all team Members as needed.

• Present a positive image of the Casino to its guests and vendors and assist them as required.

• Ensure compliance with all Minimum Internal Control Standards (MICS) as well as all Tribal Internal Control Standards (TICS)

• Must follow all safety policies and procedures and attend all scheduled safety and training meetings as a condition of employment.

• Perform any other duties that may be assigned from time to time.

SUPERVISORY RESPONSIBILITIES:
This job requires no supervisory responsibilities.
EDUCATION AND EXPERIENCE (MUST BE DOCUMENTED):

• Must possess a high school diploma or equivalent.
• College degree in the Technical hospitality field preferred.
• One year related Technical management experience and/or training; or equivalent combination of education and experience.

CERTIFICATION, LICENSES AND ANY ADDITIONAL REQUIREMENTS:

• Must pass periodic random drug screens
• Must pass pre-employment physical

• Must be able to pass background suitability investigation
• Must obtain a Tribal Gaming License
• Must provide proof of eligibility to work in the United States within 72 hours of employment

*PHYSICAL DEMANDS:

*
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Upon request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch or crawl. The employee must occasionally lift and or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, and peripheral vision.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• The Casino is open 24 hours per day, seven (7) days per week; therefore, you must be flexible to work any and all shifts.
• The Casino is a gaming facility.
• The Casino is not a smoke-free environment.
• Be aware that surveillance cameras and audio equipment monitor the premises recording activity throughout the facility on a 24-hour, 7 – day per week basis.

INDIAN PREFERENCE ACT :
The Twenty Nine Palms Band of Mission Indians has a resolution on file with Human Resources to ensure that Indian Preference will be adhered to in the following order in accordance with IPA:

1. Tribal Members

2. Other Native Americans

3. All other ethnic groups
I have read and understand all of the elements of the above Slot E Room Technician Job Description.
____________________________________________ __________________________
Signature Date

Location: 73829 Baseline Road, Twentynine Palms, CA 92277

Job Type: Full-time