What are the responsibilities and job description for the MCCN Care Coordinator position at Springwell?
Springwell is working with Massachusetts Care Coordination Network to facilitate the appropriate delivery of health care services and improve health outcomes. We are seeking a dynamic Care Coordinator to help MassHealth members navigate the community and connect them to services that will support in meeting the care goals identified.
POSITION DESCRIPTION:
The MCCN Care Coordinator works closely with MCCN to provide long-term services and supports to MassHealth members between the ages of 3 years and 64 years old. The Care Coordinator supports MH members in navigating the community by connecting them to services that will support in addressing identified care needs, including medical, social, legal, educational, and economic. Care Coordinators engage with their members through phone calls and in-home visits, completing Comprehensive Assessments, creating care plans, following up with collaterals and collaborating with the MCCN care team.
QUALIFICATIONS:
- Bachelor’s degree in social work, human services, nursing, psychology, sociology, or related field from an accredited college/university OR an Associate’s degree and at least one year professional experience in the field OR at least three years of relevant professional experience.
- Care Coordination and Behavioral Health experience preferred.
- Ability to communicate effectively verbally and in writing.
- Strong organization skills with attention to detail and ability to multi-task.
- Must have a reliable car, current driver's license and safe driving record.
GENEROUS BENEFITS:
- 3 weeks of vacation in first year
- Birthday off
- 13 paid holidays
- 3 paid personal days
- 15 paid sick days per year (You can accumulate up to 450hrs/12weeks)
- Health & dental insurance with employer contribution
- Life and long-term disability insurance at no cost to employee
- Flexible Spending Plan
- Employee Assistance Plan
- 401K Retirement Savings Plan w/ employer contribution
- Mileage reimbursement
- Flexible Work Options available after 6 months for most positions; alternate start time between 8:00 and 9:30 a.m., 4 day work week, 4.5 day work week, telecommuting work option, remote work option
- Employee referral bonuses
- Free parking
- Commitment to promoting from within
COMPANY PROFILE:
At Springwell, we are dedicated to our mission. For more than 40 years, our staff has worked to help ensure that seniors and individuals with disabilities have the village they need and the support that is necessary for them to live at home with dignity and independence.
We are also committed to our employees. We are focused on creating a supportive, open environment that values the people who make a difference - each, and every member of our staff. At Springwell we are fiercely committed to creating equal opportunities for all regardless of race, color, sex, gender identity, sexual orientation, gender expression, national origin, age, language, and physical or mental disabilities.
We believe in and are looking for new staff who embrace:
- Accountability: At every level of the organization we are accountable: to the people we serve, to our funders, to our employees, to community professionals who rely on our support.
- Continuous Quality Improvement: We honor the fact that each of us is human, and we embrace a desire to examine the value and quality of our work and ask how we can provide a higher quality of service.
- Transparency: While we don't claim to be 100% transparent (there are certain things, like salaries and performance evaluations that are private) we continuously strive to be as open as possible.
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