• You hold yourself and others to high standards of performance. In getting results, you operate with integrity and respect.
• Collaboration and teamwork is how you work. You understand that no individual or group can do it all.
• You are passionate about understanding our current and future customers’ needs and helping them achieve success.

Why SPS?

Essential Responsibilities / Duties

• Participate in cross team collaboration, innovation, and ideation to define key initiatives and experiences with internal and external stakeholders

• Drive strategic and cross-functional initiatives by partnering with senior leadership on business & technology priorities, timelines, and facilitate key decisions with relevant stakeholders
• Drive system strategy and planning initiatives, partnering with corporate systems and enterprise planning teams in the execution of the strategies

• Lead the translation of strategic initiatives into deliverables; identify, flag, and mitigate current or future risks
• Identify and influence opportunities to better leverage the business systems; make recommendations to enhance and improve processes, workflows, internal controls, and compliance requirements
• Own and manage Agile project methodology, including Scrum ceremonies, stand-ups, sprint planning, retrospectives, demos, grooming, and release planning
• Identify, manipulate, and analyze the data necessary to make decisions to support strategic initiatives and on-going process improvements
• Develop materials such as executive communications, playbooks, request forms, etc.; communicate and teach new and updated features to users and stakeholders using all appropriate communication tools
• Drive global communications to ensure frequent, accurate, and timely information is provided to all stakeholders
• Develop post-implementation strategy and monitor changes to validate successful implementation of system fix/enhancements
• Develop and maintain close working relationships with business partners across the organization
• Mentor more junior Business Systems Analysts on the team to increase system/application knowledge and enhance abilities on the team as a whole

• Bachelor’s degree plus at least 10 years of related experience; or 8 years with a master's degree; or equivalent combination of education and experience
• Proficient in Microsoft Office, particularly Word, Excel, Outlook, and Power Point
• Proven ability to provide systems strategy and planning

• Strong change management, problem solving, communication, and organizational skills
• Experience working with large ERP systems as well as other common financial systems utilized within Controllership functions (billing, payment, treasury and reimbursement systems)
• Energetic, well organized, agile, collaborative, and a self-starter

• 8 years of project-based work experience in IT, Project Management, Customer Service, or a related field
• Systems degree highly preferred
• Experience working with Salesforce.com, Microsoft Dynamics NAV, BlackLine, TRACT, Concur, VersaPay, Xactly, Anaplan, Gainsight
• Working knowledge of Agile project methodology and Scrum processes; certification(s) preferred
• IT background, including systems implementation experience
• Design thinking and UX design experience