What are the responsibilities and job description for the Service/Install Coordinator-Bakersfield position at SSD Alarm?
Job Details
Description
About the Company
With over 45 years in the industry SSD Systems has grown to become one of the most respected providers of integrated security and fire solutions in the U.S. We are one of the largest independently owned security companies in the nation serving commercial, retail, residential, and Fortune 100 clients.
SSD Systems has built a strong reputation for technical expertise and service excellence. As our company continues to grow we continue to seek top talent with integrity, a passion for the industry and dedication to ensuring customer satisfaction.
We are seeking an experienced Service & Install Coordinator to join our team in Bakersfield, CA.
Responsibilities include high volume of calls both inbound & outbound, schedule all service and installation appointments, implement problem resolution with customers, coordinate and monitor technician’s schedules. Maintain a high level of professionalism with a commitment to delivering excellent customer service.
Qualifications
• Professional experience in dispatching/scheduling
• Customer service oriented and thrives in a team environment
• Analytical and detailed with a sense of urgency
• Highly organized and ability to multi-task in a fast paced environment
• Strong written and verbal communication skills
• Ability to multi-task and prioritize
• Professional and friendly phone skills
Preferred:
Service Industry/Security Systems experience
Benefits:
We recognize people as our most valuable asset. Our competitive salary and benefits package includes 401K, medical, dental, vision & life insurance, paid company holidays & vacations.
*SSD Systems is an Equal Opportunity Employer. Employment contingent upon successful completion of background investigation. Pre-employment drug screening required. All resumes are held in confidence.
