What are the responsibilities and job description for the Sales Service Coordinator position at SSIT Inc?
Job Description
Job Title : Sales Service Coordinator
Location: Chicago IL (60607) or San Francisco, CA (94158) (Hybrid Model)
Job Description
- 1-10 years relevant experience in Sales Operations or other Sales Support functions.
- Achieved a bachelor’s degree.
- Experience with the technical aspects of Salesforce.
- Solid grasp of sales and business processes.
- Excellent written and verbal communication; are comfortable making recommendations to sales leadership.
- Can prioritize tasks efficiently and have a high degree of attention to detail.
- Ability to build collaborative relationships with other departments.
- A good sense of humor.
Responsibilities:
- We partner with other Sales coordinators to work in a Salesforce case queue facilitating all sales and organization requests such as account merges, account disputes, orders reprocessing, and Sales Engagement clarification.
- Enable end-to-end sales processes by implementing changes and developing documentation.
- Manage Salesforce user requests, system troubleshooting, and system escalations.
- Build and maintain Salesforce policies and procedures.
- Perform monthly revenue and account audits ensuring Salesforce is the source of truth.
- Help drive and implement operational projects to increase team efficiency
- A curious, quick learner, who loves fast paced environments.
- Energetic, personable, and comfortable working under tight deadlines
- You communicate broadly and often, providing clear purpose, direction, goals, and measures.
- Able to Disagree, Decide, and Commit. You listen to understand different opinions and allow them to influence the direction.
- Results Driven. You are resilient, optimistic, and passionate about our business results while never compromising customer, partner, and team relationships.
- Trustworthy. You commit to earning our team’s trust every day through your actions and transparency.
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