Imaging Clerk

CHI Franciscan and Virginia Mason are now united to build the future of patient-centered care across the Pacific Northwest. That means a seamlessly connected system offering quality care close to home. From basic health needs to the most complex, highly specialized care, our patients can count on us to meet their needs with convenient access to the region’s most prestigious experts and innovative treatments and technologies.  

As a part of our organization, we currently offer the following benefits (Some benefits not eligible for Per Diem positions): 

• Competitive starting wages (DOE) and training to grow within the company
• Paid Time Off (PTO)
• Health/Dental/Vision Insurance
• Flexible health spending accounts (FSA)
• Matching 401(k) and 457(b) Retirement Programs
• Tuition Assistance for career growth and development
• Care@Work premium account for additional support with children, pets, dependent adults, and household needs
• Employee Assistance Program (EAP) for you and your family
• Voluntary Protection: Group Accident, Critical Illness, and Identify Theft 
• Commute Trip Reduction Program - Earn cash back for participation
• Adoption Assistance
• Wellness Program

***15% Per Diem Differential Added to Hourly Rate/Flexible Schedule/No On Call Requirement***

Job Summary:

Performs a variety of clerical, reception, and support functions to ensure timely and effective day-to-day operations and communications in a specified department to ensure effective departmental operations and quality patient care. Responsibilities vary based on assigned area and may include: greeting and assisting patients at the front desk; answering telephones; taking messages; maintaining records; scanning/coping/filing charts and films; monitoring patient flow; entering billing information; directing/transporting patients to appropriate room/location; relaying accurate information. 

Incumbents are also accountable for: demonstrating exceptional customer service skills, attention to detail, a thorough understanding of HIPAA confidentiality rules, knowledge of medical terminology and adhering to departmental policies, procedures, standards, and protocols. 

Essential Duties:

• Greets patients, visitors, family members and physicians and efficiently addresses needs. 
• Answers telephones, screens and transfers calls or takes messages as appropriate to facilitate effective communications.
• Performs routine clerical and support functions under the direction of a specified Manager to ensure smooth and effective day-to-day operations of the department. 
• Monitors patient schedules, work flow, and activities of all modalities to assure smooth and coordinated patient flow. 
• Monitors and maintains an adequate inventory of office supplies and materials, as well as any written guides or patient information, to ensure smooth operations in the reception work area and non-interruption of patient services. 

Education/Experience:

One year of related work experience that demonstrates attainment of the requisite job knowledge skills/abilities.