Director of Human Resources

Summary

Under the guidance of the senior leadership team, actively participates in the implementation of system wide initiatives. Provides leadership for the Human Resources and Volunteer Services, ensuring that department operations run smoothly and effectively.

• Oversees the administration of the Human Resources, and Volunteer Services functions of the St. Francis Healthcare System of Hawaii. This includes planning, developing, implementing, managing, coordinating, and administering all activities necessary to ensure a well-qualified, mission-oriented workforce that function at a high level in a positive work environment.
• Serves as the company lead for union contract negotiations, has a good understanding of the CBAs and can provide guidance to the managers on labor issues.
• Creates an environment of trust, participation, collaboration, cooperation and engagement that raises associate satisfaction, enables the achievement of corporate goals and strategies, and encourages acceptance of change.
• Serves as a resource for employees and managers, providing guidance for issues that arise.
• Understands the company structure and employees and can effectively assist with initiatives and changes, as needed.

Essential Functions of the Job

Human Resources

Plans, recommends and implements the programs, policies, and practices that would ensure the most effective use of HR resources in support of organizational goals. Interprets policies for management and staff. Provides input to management regarding new programs.

Oversees and manages all aspects of HR including, but not limited to, recruitment/hiring, employment, labor & employee relations, compensation & benefits, payroll, workers compensation, employee leaves, performance management and employee training.

Serves as a liaison between middle management and staff, as needed. Assists managers with employee issues and investigations, ensuring accurate documentations and consistent and fair action is taken.

Looks for technological or other solutions to improve or increase efficiency of HR operations.

Does the Human Resources budget and is accountable for any variances from budget to actual.

Oversees communication from the department to leadership/management/staff is timely and can be easily understood.

Builds good working relationships with leadership, management and employees to facilitate accomplishing goals and initiatives.

Volunteer Services

Supervises/manages the Volunteer Services Manager

Works with the volunteer department to plan and execute volunteer activities and the organization annual Light Up a Memory event.

Oversees the Volunteer Service budget and actual results.

Educational Requirements

Minimum: Four-Year College Degree with emphasis in Human Resources, Business Management or other related discipline or equivalent combination of education, training and experience.

Preferred: Professional certification in human resources (SPHR or PHR) or employee benefits (CEBS).

Experience

Minimum of 5 years of management level and working experience in the general areas of HR (employment, benefits, compensation, employee relations); Experience in working with all levels of employees and management in an advisory capacity.; 3 years of labor relations experience (grievance handling, union relations, contract negotiations); working knowledge of the legal venues in HR (NLRB, EEO, Unemployment, Civil Right Commission, DOL, etc.);

Preferred: HR Management in a healthcare setting

Desirable: Experience in a Catholic sponsored and/or non-profit organization

Skills Required

• Ability to develop and implement effective and efficient HR systems.
• Working knowledge of state and employment & labor laws.
• Ability to maintain composure in difficult and possibly heated situations including dealing with union representatives, handling investigations and disciplinary actions and grievances and representing the company in union negotiations.
• Excellent interpersonal skills with the ability to interact with all levels of management, employees and external entities and build good working relationships.
• Excellent listening, reading comprehension and oral and written communication skills.
• Ability to multi-task and work under pressure deadlines with multiple priorities.
• Ability to effectively motivate and manage volunteers, religious and all levels of employees
• Working knowledge of PC applications HR/Payroll system, Microsoft Office (Outlook, Word, Excel, PowerPoint, Teams) and others
• Good analytical and decision-making skills with ability to analyze and arrive at decisions objectively and in accordance with standard policy and procedures.
• Must be discreet and maintain confidentiality of the department, the healthcare system and employees

Valid Hawaii driver’s license, personal vehicle available for business use with current registration and insurance, and good driving record as evidenced by clean traffic abstract

Communication and Contacts

Requires contacts both inside and outside at all organizational levels. Requires considerable tact, discretion and persuasion to obtain results. May present new methods, programs, controversial issues.

Under the guidance of the senior leadership team, actively participates in the implementation of system wide initiatives. Provides leadership for the Human Resources and Volunteer Services, ensuring that department operations run smoothly and effectively.