What are the responsibilities and job description for the Outside Services Golf Attendant - Camp Creek Golf Club - $10/hr + Tips position at St Joe Corporate Services LLC?
Description
Job Summary: Members of the Outside Service Team are responsible for assuring exceptional, first-class service for our guests. Outside Service Team Members must give a positive first impression of the golf course as well as contribute to maintaining a functional course through guest assistance, cleaning of golf carts, and other appointed tasks.
Company Vision & Values
Our team at St. Joe is made up of servant-hearted leaders who are passionate about hospitality and relentless in our pursuit of excellence. We value integrity and uphold our company’s standards in providing Southern hospitality at its finest. We believe that excellence is in the details, so we strive to enrich each guest experience by getting things right from the very first time.
Benefits Available
Full time team members are eligible for benefits after 30 days of employment. These Florida Blue benefits include a traditional PPO plan with co-payments, a high deductible PPO plan with a Health Savings Account (H.S.A.), or an HMO (Health Managed Organization). If you select the plan with the H.S.A, the company contributes to your account (prorated based on start date).
There are two dental plans through MetLife; one with traditional coverage and one with orthodontic coverage. Our vision plan is through EyeMed. St. Joe covers the cost of the short-term disability insurance, so you are always covered in the event of an unexpected illness. We cover a percentage of the cost for your long-term disability insurance. We want you to not have financial stress if life throws you a curve.
We know that you do not want to work for the rest of your life and St. Joe is committed to helping you achieve that goal. Our 401K plan is managed through Vanguard and is a safe harbor plan which holds a guarantee of our commitment to matching your contributions. We match 100% of your first 3% of your earnings and 50% of your next 2%.
Requirements
Job Responsibilities:
- Greet all guests and members in a friendly manner
- Prepare carts for operations
- Prepare the driving range
- Load clubs and equipment onto carts for guests
- Ensure there are clean and folded towels available
- Clean the range and retrieve balls
- Clean clubs and load into car for guests
- Maintain golf course
- Run food and beverages to guests
- Monitor the parking lot
- Monitor and clean the short game and long game practice areas
- Maintain the washing, cleaning, and stocking of our golf cart fleet
- Monitor the towel, scorecard, pencil, and golf tee supply
- Be accessible and available to assist in any station of need
- Anticipate and meet the needs of each guest whenever possible
- Maintain the Cart Fleet
- Clean and inspect the rental sets. Report any deficiencies to the professional staff immediately
- Maintain an organized and clean bag room operation
- Transport all golf clubs from the receiving area to the staging areas in preparation for play
- General restroom cleaning along the course
- All other duties as assigned
Education and Experience:
- Sufficient education and literacy needed to identify and read product labels and to communicate with guests about job-related needs
- Ability to read, write, speak, and communicate in basic English preferred
- Previous experience in the golf industry preferred
- Previous customer experience preferred
Knowledge, Skills, & Abilities:
- Detail oriented and thorough
- Ability to remain discreet and respect the privacy of guests
- Ability to perform consistent work to the highest of standards
- Ability to interact with guests in a pleasant friendly way
- Ability to drive a golf cart
- Basic knowledge of golf operations
- Ability to think critically
- Ability to solve conflicts individually
- Ability to work as part of a team effectively and efficiently
- Ability to multi-task
Physical Demands:
- Ability to spend entire shift on feet and walking (sometimes running)
- Ability to lift 50 lbs
Working Conditions:
- Predominantly outdoors
- Exposure to the elements
- Exposure to extreme heat or cold depending on the season
The above statements are intended to describe the general nature and level of work being performed and are not an exclusive list of all duties and responsibilities. St. Joe Hospitality reserves the right to amend and change responsibilities to meet business and organizational needs.