Gym Front Desk Associate

Job Description
Overview Weekend shifts available. 6am-11am, 10am-4pm, 3pm-8pm at our Sartell location. 6am-1130am and 1130am-5pm at our Midtown location. The Front Desk Associate will greet and direct members, guests and staff as they enter the gym and provide control of the front door location. This position will provide assistance to members' requests along with inquiries about gym operations and policies as well as perform various administrative duties as directed by the Operations Supervisor.

Major Responsibilities: ~Enthusiastically greets members and guests promptly using the proper greeting for time of day to create a friendly positive entrance and departure to and from the gym. ~Provides security and control to the front door and retail area of the facility. ~Personally checks each member into the gym using the proper check-in procedures. ~Monitor check-ins to identify delinquent accounts and notifies Gym Operations Supervisor. ~Register all guests into the gym using proper registration procedures. ~Ensures that guests and appointments are directed to the Membership Director in a prompt, professional manner. ~Answers phone by the third ring in a professional and courteous manner and use proper phone greeting techniques. ~Addresses caller's requests and/or takes appropriate messages noting caller's name. ~Registers all telephone inquiries ~Responds immediately to member requests, inquiries and concerns. ~Maintain neat appearance and wear proper uniform attire while on duty. ~Reserves time/makes appointments for special classes or other activities sponsored by the gym. ~Processes retail and concession sales. ~Attends all staff meetings as directed. Cleans and maintains the front desk area according to Company standards. ~Responsible for gym walk-thru to assure Covid-19 related mandates are enforced, re-racks weights, sanitizes and cleans all areas ~Logs all maintenance concerns that are reported. ~Follows and reports any safety concerns. ~Notifies management of gym incidents that requires incident reports. ~Works when scheduled and adheres to company attendance policies. ~Performs other reasonable work assignments as directed by the Gym General Manager and/or Operations Supervisor to include but not limited to light cleaning and picking up of weights.

Qualifications & Requirements: ~High school diploma or equivalent required. ~Excellent customer service skills are required. ~Ability to communicate effectively with both staff and members. ~Ability to communicate effectively verbally, non-verbally and in writing is required ~Understanding of basic accounting principles is required. ~Understanding of basic cash processing procedures is required. ~Functional computer skills are required. ~Ability to multi-task. ~Must be able to work a flexible work schedule to include holidays and weekends. ~Must be able to lift 25lbs repeatedly and stand for extended periods of time Uphold STa-FIT's Vision, Mission, Values and code of conduct.

Job Types: Full-time, Part-time

Pay: From $10.33 per hour

Schedule:

• Monday to Friday
• Weekend availability

Supplemental Pay:

• Commission pay

Education:

• High school or equivalent (Preferred)

Work Location: Multiple Locations