What are the responsibilities and job description for the Technical Support position at Staffmark?
Staffmark is currently recruiting for a Technical Support position for a manufacturing company located in Tipp City, OH. Use your customer service skills to support both internal staff and external customers with product specifications and questions. This company offers a laid back work environment with an emphasis on quality and value.
You will be responsible for the following:
- Provide assistance regarding product information, order status, and account information.
- Entry of orders, returns, product research and email response .
- Communicating with both internal and external customers verbally and written .
- Work with customers directly to resolve any technical issues.
- Liaison between customer and engineering staff.
- Previous experience in a manufacturing environment
- Ability to read blueprints
- Excellent computer skills to facilitate processes and reporting using Microsoft Office products
- HS diploma or GED
For immediate consideration please submit your resume or apply at www.staffmark.com
About Staffmark
Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact us. Staffmark is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.
All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.
