QA Lead

Job Title: QA Lead

Location: Northbrook, Illinois

Job Type: Contract W2

Duration: 12 Months

Job Description

We need an experienced QA/Lead Manager level with experience in both automated and manual testing. What makes you a great fit:
Capable of working with developers on a technical level and coding using OOP languages, C#, Java etc
Good knowledge of APIs, Micro services and Service Oriented Architecture
A good grasp of software engineering best practices, testing fundamentals and familiar with Kanban/Scrum methodologies

Required Skills:

• (3-5 years) Experience leading Quality Assurance Testing Programs and managing testing resources
• (5 years) Experience evaluating and implementing test automation frameworks
• (5 years) Identifying and reporting on key quality assurance metrics
• (7 years) Hands on test automation experience
• Excellent Communication Skills

Job Duties:

• Maintains quality assurance programs, policies, processes, procedures and controls ensuring that performance and quality of services conform to established standards while enhancing customer satisfaction.
• Identifies and assures implementation of process improvements to increase consistency, correctness and integrity of the companies operations for the division/affiliate.
• Performs internal audits to ensure compliance with established policies, practices, procedures, and requirements.
• Participates in process improvement initiatives through problem identification, management reviews, and escalation

Job Requirements:

• Delivers quality programs that focus on achieving or exceeding productivity and quality targets.
• Documents all issues, findings, and corrective/preventive actions and works to resolve them; reports progress on resolution to management.
• Devises improvements to current processes and/or procedures and develops models for possible future configurations.
• Conducts on-site evaluations (audits) .
• Ensures follow-up on corrective actions and reviews systemic evaluations as required for compliance and quality control.
• Shares analysis results, determines process improvement applicability to addressing issues and recommends improvement initiatives.
• Develops metrics to assess acceptability of improvement initiatives and to determine customer satisfaction.
• University degree in Computer Science, Business Administration or something similar.
• Demonstrated ability to conduct root cause analysis and plan/implement corrective action.
• Demonstrated ability to analyze data, to interact with all levels of the organization, and to present and facilitate discussions of findings.
• Working with detailed knowledge of quality concepts, techniques / methodologies
• Detailed knowledge of process mapping and process redesign.

Desired Skills & Experience:

• Ability to work independently and prioritize projects.
• Strong organizational skills and a detail-oriented attitude.
• Ability to create and maintain relationships with other teams.