Supplies Specialist

Description

Come join Standard Office Systems, a Flex Technology Group company, where you can grow with the nation’s largest and most respected Managed Print Solutions provider. For more than 15 years, Flex Technology Group companies have provided a unique and high-value driven enterprise service to businesses of all types - a fully integrated national managed program for document technology.

We are the service and solutions professionals providing support to medium and large businesses throughout the country. Today, we manage clients in all 50 states, including Canada and Puerto Rico. Year after year, we are voted as one of the Best Places to Work and appear on Inc. 500|5000 List of Fastest-Growing Private Companies.

Our Duluth, GA team is seeking a Supplies Specialist to join our team. In this role, you will work in a fast-paced environment in our Network Operations Center. You will handle incoming toner alerts from our FM Audit software in the field and perform checks and balances on each order before dispatching the toner. You will also take care of incoming orders for paper.

Job Overview:

Review orders, input them into our shipment system, and process the orders to ensure the shipment is fulfilled properly and delivered on time.

Collaborate with customers to coordinate pick-up and delivery.

Monitor delivery dates, keep track of inventory levels, and request to order more supplies when necessary.

Help deliver a consistently high level of customer service and assist the NOC team with any supplies related questions they may have or provide any information as needed.

Essential Activities and Job Duties:

• Receive and fulfill orders in a timely, efficient manner
• Communicate with couriers to coordinate pick-up and delivery
• Keep track of customer information, order details and other important information
• Be able to identify and resolve issues that may arise during the order-taking process
• Find solutions to problems such as tracking down a customer’s order, finding a product that’s out of stock or resolving a customer’s complaint.
• Handle any issues or discrepancies

Qualifications/Skills:

• Must be well organized and complete all tasks in a timely manner
• Strong internal strength and focus to overcome problems
• Ability to work independently and with a team to meet goals
• Possess a level of self-confidence yet know when to seek advice from teammates or vendor partners.
• Attention to detail in both challenging and mundane matters
• Excellent oral and written communication

• Benefits of working for Flex Technology Group:
  • Our employee-centric based culture provides the most competitive compensation plan in our industry
  • On-going training and professional development
  • Focus on organic growth and opportunities for career advancement
  • A professional, team-oriented, fun work environment
  • Health Benefits: Medical, Dental, Vision, Short-term Disability, Long-term Disability, Life Insurance
  • Vacation, sick, holiday time, and we are proud to offer time off to volunteer with your favorite 501c non-profit organization
  • Employee Assistance Program
  • 401K with company match

Flex Technology Group is committed to providing equal employment opportunities for all applicants and associates. The Company does not unlawfully discriminate on the basis of race, color, creed, pregnancy, religion, sex, national origin, age, disability, veteran, marital, or any other protected status. The Company also makes reasonable accommodations for disabled employees. Finally, the Company prohibits the harassment of any individual based on their protected status. This policy applies to all areas of employment, including recruitment, hiring, training, promotion, compensation, benefits, transfer, and social and recreational programs.