Program Manager, Partner Digital Experiences | Partner Experience Innovation (Seattle, WA)

Now Brewing – Program Manager, Partner Digital Experiences | Partner Experience Innovation Center #tobeapartner From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others. As a program manager on the Partner Experience Innovation Center team, you will play a key role in delivering value to our partners by creating the integrated business strategy, prioritizing the functional and emotional needs of our partners, and leading the business case development for the end-to-end experience design of the partner digital ecosystem. As a program manager, Partner Digital Experiences you will… - Interpret partner insights, data and analytics to identify opportunities, define problems to solve, and develop business cases to drive new or optimized digital experiences for our partners - Support across the innovation process, including developing user journeys, requirements gathering, solution prototypes and informing development roadmaps with cross-functional stakeholders and COE involvement - Distill research, metrics and outcomes into clear storytelling context for executive level communication and data-driven driven decision-making - Proactively manage integrated timelines, planning, issues & risks for multiple cross-functional workstreams - Nimbly adapt to shifting priorities, including proactively identifying and resolving issues and risks impeding progress for Partner Experience priority workstreams - Enjoy working on an energetic, fun team and have a clear ability to drive the business forward as part of a highly collaborative team, while acting in accordance with Starbucks guiding principles

Qualifications:

We’d love to hear from people with: - Proven strategic program leader with demonstrated skills and experience working on complex large-scale transformational business or digital programs, 5-7 years - Ability to apply knowledge of program and project execution in a highly matrixed, cross-functional environment, leading and influencing through others, 5-7 years - Skills in systems thinking, seeking to understand the interconnectedness of the organizational system and ability to select the optimal levers to drive desired outcome(s) - Strong facilitation skills, including the ability to communicate clearly and concisely with partners and leaders across the business. - Results-orientation in a dynamic and ambiguous environment, with ability to be self-directed to initiate cross-functional discussions, elevate risks, and drive connection across the business. - Strong problem-solving skills and a tenacious drive for quality and truth, grounded in insights, data and analytics. Join us and be part of something bigger. Apply today! The pay range for this position may be narrower than that displayed, depending on where the work is performed. From free coffee to competitive pay, Starbucks is proud to offer a comprehensive compensation and benefits package to our eligible part-time and full-time partners. Benefits include 100% tuition coverage through our Starbucks College Achievement Plan, health coverage with a variety of plans to choose from, and stock & savings programs like our equity reward program, Bean Stock. What’s more, Starbucks offers flexible scheduling and opportunities for paid time off. Visit starbucksbenefits.com for details. If you live in the greater Seattle area, we offer a flexible workplace that allows for hybrid work. Partners can work remotely up to two days per week. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA , veterans and persons with disabilities are encouraged to apply. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation@starbucks.com.

Salary : $133,500 - $208,700