What are the responsibilities and job description for the Shift Supervisor position at Starbucks?
Join our winning Team! Applegreen is one of the largest forecourt retailers in the US continuing to serve communities, offering quality, choice, and convenience. Tremendous career growth opportunities available.
Pay Rate to $15/hr plus tips (average $2-4/hr additional but not guaranteed) PLUS weekend differential of $1.50/hr! AND a Free Meal daily!
As a Starbucks shift supervisor at Applegreen, you’ll be a role model of store operations and service standards that define the Starbucks Experience. You’ll lead each shift, working alongside a team of baristas to deliver quality customer service and expertly-crafted products. You’ll be in an energetic store environment where you’ll have the ability to positively influence and guide others, maintain an encouraging team environment, and grow your leadership skills. We believe our shift supervisors are leaders in creating an uplifting experience for our customers and partners alike.
You’d make a great shift supervisor if you:
Take initiative and act as a role model to others.
Enjoy working as a team and motivating others.
Understand how to create a great customer service experience.
Have a focus on quality and take pride in your work.
Are confident in leading, deploying, and guiding others.
Are open to learning new things (especially the latest beverage recipe!)
Are experienced with responsibilities like cash-handling and store safety.
Can keep cool and calm in a fast-paced, energetic work environment.
Have excellent communications skills.
We offer attractive benefits including:
Free Meals (up to $60/Week for full time)
401(k)
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance
$250 Referral Bonus Program
Essential Functions:
Monitors and supports the day-to-day activities for hourly associates (baristas). Acts as a coach, mentor and leader. Keeps management informed of operational issues, trends and business needs.
Completes opening, daily and closing procedures/checklists in accordance with company policies/procedures
Coordinates with management for on-the-job training of new associates
Operates cash register and voids transactions as needed while following all the company's cash handling policies and procedures, and maintains proper security of cash at all times
Transfers supplies and equipment between storage and work areas by hand or use of a hand truck
Implements product rotation based on product code dates in warehouse and concepts, orders product and participates in physical inventory counts as required
Resolves customer complaints in a manner consistent with company policy, and with customer satisfaction in mind
Practices excellent food safety and sanitation practices and complies with HACCP standards
Monitors compliance with safety guidelines, builds awareness about safety, and reports any safety concerns to management
Our story begins in 1971 along the cobblestone streets of Seattle’s historic Pike Place Market. It was here where Starbucks opened its first store, offering fresh-roasted coffee beans, tea and spices from around the world for our customers to take home. Our name was inspired by the classic tale, “Moby-Dick,” evoking the seafaring tradition of the early coffee traders.
Ten years later, a young New Yorker named Howard Schultz would walk through these doors and become captivated with Starbucks coffee from his first sip. After joining the company in 1982, a different cobblestone road would lead him to another discovery. It was on a trip to Milan in 1983 that Howard first experienced Italy’s coffeehouses, and he returned to Seattle inspired to bring the warmth and artistry of its coffee culture to Starbucks. By 1987, we swapped our brown aprons for green ones and embarked on our next chapter as a coffeehouse.
Starbucks would soon expand to Chicago and Vancouver, Canada and then on to California, Washington, D.C. and New York. By 1996, we would cross the Pacific to open our first store in Japan, followed by Europe in 1998 and China in 1999. Over the next two decades, we would grow to welcome millions of customers each week and become a part of the fabric of tens of thousands of neighborhoods all around the world. In everything we do, we are always dedicated to Our Mission: to inspire and nurture the human spirit – one person, one cup, and one neighborhood at a time.
Salary : $15 - $60