Project Manager

Who we're looking for:

Our ideal candidate has outstanding communication and project management skills, a passion for customer service, is a self-motivated problem solver, and has proven success in customer facing roles. You also have experience in creating and executing project plans, cost and ROI models, defining and controlling project scope, as well as formulating and tracking project schedules.

What you'll do:

• Execute and maintain project management processes in the areas of project schedule, quality management, communications management, risk/issue management, and change management
• Develop and maintain project schedules, Statements of Work, Bill of Materials, cost, ROI, IRR, and calendars with the input and assistance of technical leads
• Facilitate team meetings, providing meeting minutes and action items where needed
• Build strong communication channels with internal stakeholders in various departments: Engineering, Operations, Construction, Sales, and Marketing
• Track tasks assigned to the project team and prepare regular status reports
• Responsible for tracking project changes and producing updated schedules
• Influence continuous improvement of project management methodologies including: assessment of project delivery capabilities, gathering and reporting performance metrics, establishing corresponding targets, and measurement of on-going progress
• Identify and manage interdependencies between applications, platforms, services, and environments
• Ensure smooth communication within the project team and other cross-functional teams
• Interface with external stakeholders and manage stakeholder expectations as needed 

Qualifications:

• Bachelor’s Degree in Engineering, Technology or related, or equivalent work experience
• Minimum 4 years of experience in a project management role or equivalent
• Comfortable working in a small team or startup, and sometimes ambiguous or fluid environments
• Desire to learn new technologies and grow within the company
• Experience in process and implementation management in a technology company
• Strong communicator and influencer with a track record of delivering on-time concurrent projects
• Experience with Google Suite; must be highly proficient with Google Sheets/Excel
• MUST be hands-on and able to roll up their sleeves
• This position requires driving a Starry vehicle. You’ll need to have a valid driver’s license in the state of your residence and a safe driving record.

Bonus points for:

• Experience with JIRA, Looker, and SalesForce
• Prior customer-facing experience is highly desired
• Technology expertise: telecommunications, infrastructure cabling, wireless, Layer 2 and 3 technologies, Ethernet, IP Transit, Wi-Fi, structure, and building architecture