Operations Manager

POSTED ON 8/10/2020 CLOSED ON 8/16/2020
Stars and Strikes Hired Organization Address Augusta, GA Full Time

Job Posting for Operations Manager at Stars and Strikes

Stars and Strikes Family Entertainment Center is seeking an experienced Operations Manager who is ready to be part of a high volume, fast-paced Entertainment Center.

We are looking for an outgoing, energetic individual with a passion for guest service and an exceptional knowledge of family entertainment. Our Bowling Operations Manager needs to be a responsible individual who can lead and manage staff while overseeing daily operations. As an Operations Manager, you will be responsible for; bowling counter, staffing and training team members, overseeing operations and guest experience including all areas of service, while ensuring that we deliver an exceptional product.


What we’re looking for:

  • 1-2 years of management experience
  • Experience in Hospitality and/or Food & Beverage is a plus
  • Must be willing to work a flexible schedule based on the needs of the business, including weekends

Responsibilities:

  • Assist in planning, scheduling, supervising daily operations
  • Understand processes first and build a culture of continuous improvement and strong team member engagement
  • Drive best practices through the organization and leads process improvement
  • Coach and develop new and existing team members on meeting and exceeding guest service expectations
  • Address service or customer issues of an operational nature

Why join our team?

  • With our continued expansion throughout the Southeast, there are many opportunities for advancement within the company
  • We are a family-owned business and consider our team members part of our family
  • We encourage team members to continue their training by providing online resources
  • We provide opportunities for all team members to give back to the community
  • We encourage team members to have fun while they work
  • We work together as a team and succeed as a team

Perks We Offer:

  • Free bowling, laser tag & gameplay!
  • Monthly rewards
  • Company-wide contests
  • Health & 401k Benefits for Eligible Team Members

 

Apply online at https://recruiting.talentreef.com/stars-and-strikes.

Be sure to follow us on Facebook, Instagram, Twitter, and LinkedIn to be informed of the dates for our upcoming hiring events. 

Stars and Strikes is an Equal Opportunity Employer.

Qualifications:

Reliable Transportation Required

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