Mission Advancement & Accountability Division
Annual Salary Range for Principal Program Analyst: $117,784 - $157,026
Exempt / Non-Union Represented
About the Office
The Mission Advancement & Accountability Division (MAAD) conducts research, evaluation, and policy analysis while using data and analytics to enhance management accountability and improve effectiveness. MAAD’s work facilitates evidence-based planning and decision-making to support the State Bar’s mission. The Division also supports the State Bar in fulfilling its unique role as a statewide aggregator and distributor of data about California’s legal profession.
The Ideal Candidate
The Mission Advancement & Accountability Division (MAAD) seeks a highly skilled Principal Program Analyst who will work directly with the Chief Mission Officer to identify and monitor the State Bar’s compliance with statutes, rules, policies, and procedures. Additionally, the analyst will learn the operational procedures of different State Bar offices to meet their research and reporting needs while evaluating administrative problems and procedures and recommending alternative solutions. This position serves in a division responsible for continuous organizational improvement, accountability, and effectiveness using data and document analysis as well as program assessment. This position will have a mixed portfolio of highly-impactful projects which require strong writing and analytic skills.
Definition
The Principal Program Analyst serves under the general oversight of an Executive Team Member and is responsible for conducting institutional program evaluation, research, data collection and analysis, internal performance and fiscal audits, and for supporting the implementation of special projects as assigned. This position serves on a team that is responsible for continuous institutional organizational improvement, collaboration, accountability and professionalism through the use of data, statistical, financial, and program analysis. The Principal Program Analyst may also oversee other functions as assigned.
Distinguishing Characteristics
This classification is distinguished from a Senior Program Analyst in the series in that the Principal Program Analyst assumes responsibility for development and implementation of comprehensive programs and projects that have an agency wide impact. Duties deal with highly complex and sensitive issues. Incumbents are expected to work with minimal direction and may supervise and/or lead project support staff.
Examples of Essential Duties
Duties may include, but are not limited to the following:
- Implements data collection and research plan for all major program areas of the State Bar, to include fiscal and operational analyses, development and presentation of data dashboards, and outcome evaluation. Work with internal customers and stakeholders to understand the results of analyses that are conducted, and to operationalize changes in practice or procedure that are implicated by those results.
- Analyzes data from the State Bar’s information systems, to support institutional performance analysis and program evaluation.
- Conducts internal performance and financial audits pursuant to a performance and financial audit plan, to ensure that the State Bar’s core functions are being performed efficiently and effectively, and in compliance with all governing mandates.
- Oversees the implementation of special projects, particularly those crossing multiple units or Departments within the Bar, to include, in the near term, Workforce Planning and Compensation Studies, workforce composition and distribution changes resulting from those studies, institutional records management, and case management system initiatives.
- Serves as staff to subgroups of members of the Board of Trustees, Executive Office efforts, and other committees and working groups by conducting research and policy analysis, providing materials in presentation ready format and presenting materials at public meetings and other committees to ensure clear and accurate communication regarding implementation efforts.
- Serves as the subject matter expert in analyzing and critiquing proposal information before a vendor is selected.
- Directs work of contractors and consultants ensuring that contract requirements are followed and in accordance with State Bar policies.
- Responds to internal and external inquiries about the State Bar’s data collection and analysis, continuous improvement, and internal audit efforts.
- Serves as lead staff to subordinate analytical, administrative, and technical staff.
- Monitors project budgets and makes recommendations on budget expenditures.
- Performs a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job and the responsibilities described.
Employment Standards
Knowledge of:
- Principles of program evaluation, policy assessment and implementation.
- Principles of problem identification, analysis and resolution.
- Principles of data analysis and research tools.
- Principles of business process reengineering.
- Principles of institutional management.
- Principles of effective written and verbal presentations, including public speaking.
- Principles of public relations/customer service.
- Principles of board and committee administration.
- Principles of organizational behavior and conflict resolution.
- Principles of financial and public policy analysis and research.
- Principles of effective institutional communication in dealing with different constituencies.
- Principles of effective personnel management in a union environment.
- Principles of government relations.
- Principles of computer information systems, including database, report generation, word processing, spreadsheet, and presentation software.
- Principles of project planning and implementation.
- Principles of financial and cost-benefit analysis, and performance auditing.
- Within the introductory period, obtain a working knowledge of State Bar office and functions.
Ability to:
- Receive and relay detailed information through verbal and written communication.
- Communicate clearly and effectively in person, by telephone, by computer and in writing.
Speak publicly to large groups of people. - Perform under stress and adopt effective courses of action.
- Effectively interact with others.
- Effectively address conflict.
- Manage multiple, simultaneous assignments, to independently plan and prioritize day to day work, and to meet deadlines.
- Lead others to accomplish program and project implementation.
- Maintain appropriate confidentiality in program administration and interactions with contractors, consultants, experts and others.
- Exercise sound judgment and decision making.
- Make recommendations on complicated and difficult program matters and present them effectively to governing authorities.
- Interpret and analyze complex written documents.
- Effectively present and speak publicly to large groups of people.
- Act with integrity in all related State Bar business.
- Quickly adapt to changing environments and critical needs, and adopt and effectively implement courses of action.
Minimum Qualifications
Education:
- Bachelor’s degree in a field that develops skills related to essential duties, or equivalent academic achievement.
Experience:
- Minimum five (5) years’ progressively responsible experience in business process reengineering, data collection and evaluation, research or performance or financial auditing in a public sector, legal or nonprofit environment, or equivalent.
- Master’s degree in a relevant field may substitute for up to two (2) years of experience.
Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar’s selection process for this classification.
License, Certificate, Registration Requirements
- Special Qualifications including specialized knowledge, abilities, education, experience, or license may be established for individual positions.