DEPT OF HEALTH SERVICES

COME WORK WITH US! The Arizona Department of Health Services promotes and protects the health of Arizona’s children and adults. Our mission is to promote, protect, and improve the health and wellness of individuals and communities in Arizona. We strive to set the standard for personal and community health through direct care, science, public policy, and leadership. ADHS promotes alternative work schedules, flexible hours. We have positions that can fit any stage in your career, from entry to senior level. We offer a robust benefit package, including the ADHS Student Loan Assistance Program, where eligible employees can receive up to $437.50 per month for their outstanding student loans. Come check us out and see how you can make a difference in the lives of all Arizonans.

Address:  150 N. 18th Avenue, Phoenix AZ 85007

Salary: $77,000 

Grade: 23

Closing Date: OPEN UNTIL FILLED

*** This position is on site at our Bureau of Medical Facilities Office***

This position is eligible for a $5,000 hiring incentive!

A Career in Public Service Awaits You, Come Join our Licensing Team!

Your Talent, Our Mission: To promote, protect, and improve the health and wellness of individuals and communities in Arizona.

Why work for ADHS? A great benefit of working for the State of Arizona is a fantastic work/life balance. State employees enjoy challenging work, popular remote work options, comprehensive health and wellness benefits, and career growth opportunities.

We are searching for someone who preferably has a nursing, clinical or medical background. 

What You'll Do:

Performs work corresponding to the activities within the Division of Public Health Licensing Services, Bureau of Medical Facilities Licensing. Assists with or determines the issuing of licenses to licensed facilities and providers, maintaining current licenses by ensuring compliance with all applicable regulations.

Assists with or conducts initial and annual recertification/compliance inspections of health care institutions regulated by the Department to determine compliance with all applicable regulations.

Oversee and/or review of quality systems by tracking documents, corrective actions, and other quality data. Assists with or conducts advanced-level investigations of the operation of a licensed facility or provider upon receiving a complaint or of an unlicensed facility. Performing services that need regulation.

Corresponds with the regulated community or with regulatory bodies, responds to technical questions from licensees, develops standards, participates in rulemaking. Performs, assists or reviews detailed investigative or inspection reports, statements of deficiencies, and correspondence regarding changes in the status of a licensee’s license, or other types of legal orders.

Schedule and/or ensure inspections are performed according to regulatory timeframes. Participates in and/or leads staff, advisory committee, and/or stakeholder organization meetings. Provides technical assistance to providers and consumers. Requests/analyzes/oversees/responds to feedback from clients on services. Develops standard and ad hoc reports, templates, dashboards, and other performance-related metrics. Oversees training program for new employees.

Generates training materials and gives presentations to internal/external stakeholders as assigned. Supervises, directs, and provides advice and guidance to direct reports.

- Supervises, directs, and provides advice and guidance to lower-level worker.
- Assists with or determines the issuing of licenses to licensed facilities and providers, maintaining current licenses by ensuring compliance with all applicable regulations. Assists with or conducts initial and annual recertification/compliance inspections of healthcare institutions regulated by the Department to determine compliance with all applicable regulations. Assists with or conducts advanced-level investigations of the operation of a licensed facility or provider upon receiving a complaint or of an unlicensed facility. Performing services that need regulation. Performs, assists, or reviews detailed investigative or inspection reports, statements of deficiencies, and correspondence regarding changes in the status of a licensee’s license, or other types of legal orders.
- Corresponds with the regulated community or with regulatory bodies, responds to technical questions from licensees, develops standards, and participates in rule-making. Provides technical assistance to providers and consumers. Participates in and/or leads staff, advisory committee, and/or stakeholder organization meetings. Requests/analyzes/oversees/responds to feedback from clients on services. Oversees training programs for new employees. Generates training materials and gives presentations to internal/external stakeholders as assigned.
- Oversee and/or review of quality systems by tracking documents, corrective actions, and other quality data. Develops standard and ad hoc reports, templates, dashboards, and other performance-related metrics.

Knowledge of:
- Federal regulations
- Arizona Administrative Code and Arizona Revised Statutes related to licensed facilities and providers
- Good understanding of facility management and operational concepts
- Specialized procedures
- Performance Management (PM), and Continuous Quality Improvement (CQI) and Lean methodologies


Skill in:
- Review and reading/interpretation of professional literature and regulations
- Requires high level of oral and written communication, analytical review, interpersonal relationships, active listening, organizational, evaluation, repetition, education/training

Ability to:
- Change priorities as issues arise, problem solving (root cause)
- Work independently
- Perform reviews
- Analyze analytical data, reporting, and evaluation of analyst qualifications providing compliance data
- Support a diverse multi-cultural workforce that reflects the community, promotes equal opportunity at all levels of public employment, and creates an inclusive work environment that enables all individuals to perform to their fullest potential free from discrimination

Bachelor’s degree and 3 yrs experience as a surveyor/compliance officer OR Bachelor’s degree and 3 yrs experience in management or project management, or similar exp. Preference will be given to candidates who possess a professional license to practice in the State of AZ or proof of eligibility for reciprocity of an out-of-state license, i.e., RN, Social Worker, Dietitian, Counselor, etc.

- (PLS Fingerprint cards) Must possess a valid level one fingerprint clearance card issued pursuant to A.R.S.41-1758.07 or must apply for a level one fingerprint clearance card within seven working days after beginning employment. You will be required to pay an $8.25 fee for fingerprint screening.  If hired, you will be able to request reimbursement of the $8.25.
- Must obtain within 2 years of hire: CLEAR-Basic-National Certified Investigator and Inspector Training Certificate and CLEAR-Specialized-National Certified Investigator and Inspector Training Certificate.

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The State of Arizona provides an excellent comprehensive benefits package including:
− Affordable medical and dental insurance plans
− Paid vacation and sick time
− 10 paid holidays per year
− Wellness program and plans: Health Impact Program (HIP) where you can earn up to $200 annually by participating in our award-winning program of free preventative health screenings (mini-health, mammography, prostate), immunizations, lifestyle/mindfulness classes and physical activities) and Employee Assistance Program (EAP) Counseling sessions - 12 free per year per issue for each employee and each covered dependent. Available 24/7 for support, resources and information on work/life solutions, dependent/elder care, college planning, wills, legal guidance, financial resources, funeral planning and more)
− Life insurance
− Short/long-term disability insurance
− Defined retirement plan
− Award winning Infant at Work program
− Credit union membership
− Transit subsidy
− ADHS Student Assistance Pilot Program

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

For a complete list of benefits provided by The State of Arizona, please visit our benefits page

To help you build a financially secure future, the State makes monthly contributions to finance your retirement benefit. The State will contribute to the ASRS in an amount equal to your contribution. In other words, you and the State will each pay 50% of the total cost of the benefit. New State employees have a 27-week wait period for contributions to begin.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (602) 542-1085. Requests should be made as early as possible to allow sufficient time to arrange the accommodation. DHS is an Equal Employment Opportunity Employer. All newly hired employees will be subject to E-Verify Employment Eligibility Verification.