DEPARTMENT OF ECONOMIC SECURITY

Your Partner For A Stronger Arizona.

DES works with families, community organizations, advocates and state and federal partners to realize our collective vision that every child, adult, and family in Arizona will be safe and economically secure.

DES serves more than 3 million Arizonans. Our Mission is to make Arizona stronger by helping Arizonans reach their full potential through temporary assistance for those in need, and care for the vulnerable.

1717 West Jefferson Street Phoenix, AZ 85007

www.des.gov

Salary: $36,779 - $51,394 

Grade: 19

Closing Date: April 4, 2023

Would you like to be part of an amazing culture that helps Arizonans reach their full potential through temporary assistance? The Arizona Department of Economic Security (DES) is looking for individuals that are committed to service, community, and teamwork.

The Department of Economic Security, the Office of Community Engagement is seeking an experienced and highly motivated individual to join our team as an Outreach Coordinator. This role provides direction, coordination and consultation for all volunteer functions within the Arizona Department of Economic Security. The Outreach Coordinator also provides technical guidance and administrative expertise to the agency's volunteer engagement initiatives.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State's Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

• Supports the agency's volunteer engagement initiatives by coordinating and providing consultation for all volunteer functions within DES by partnering with community organizations to promote the Volunteer Initiatives.
• Works proactively with volunteer coordinators statewide to keep track of volunteer's logged hours. Maintains accurate record keeping to provides time sensitive statistical reporting that reflects volunteer participation through Salesforce system.
• Assess needs for volunteer assistance by monitoring surveys and creating service descriptions for volunteer assignments. Ensures volunteers are staffed to support the various divisions within DES.
• Recommends the most efficient use of volunteers, appropriate volunteer/supervisory mix, and future workforce needs to support volunteer program operations. Evaluate all aspects of volunteer programs to ensure effectiveness and to recommend/implement changes as appropriate.

Knowledge of:
• Manage volunteer programs in an executive setting
• Lead teams and/or organizations
• Planning and project management concepts
• Agency programs, resources, needs, policies, and procedures
• Management principles and evaluation techniques related to programs that involve volunteers

Skill in:
• Oral and written communication
• Proficient in basic computer applications
• Community and Public Relations
• Analyzing and interpreting data
• Organization and planning skills
• Project planning, monitoring, evaluating,and improving workflow

Ability to:
• Develop effective and positive working relationships
• Demonstrate professionalism when dealing with difficult situations or individuals
• Organize, prioritize and schedule work assignments independently
• Ability to work well with a diverse group of staff and volunteers
• Set priorities, organize and manage a complex and varied workload
• Gather and compile data for general, administrative, and technical reports

• Bachelor's degree in a related field
• Have job-related experience, such as managing volunteer programs,leading teams and/or organizations
• HR experience

• Successfully complete the Electronic Employment Eligibility Verification Program (E-Verify), applicable to all newly hired State employees.
• Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.
• Travel may be required for State business. Employees who drive on State business must complete any required driver training (see Arizona Administrative Code R2-10-207.12.) AND have an acceptable driving record in accordance with DES Fleet Management Safety Program policy and procedures (DES 1-07-26 & DES 1-07-26-01). Employees may be required to use their own transportation as well as maintaining valid motor vehicle insurance and current Arizona vehicle registration; however, mileage will be reimbursed.

The Arizona Department of Economic Security offers a comprehensive benefits package to include:
• Career Advancement & Employee Development Opportunities
• Flexible schedules to create a work/life balance
• Tuition Reimbursement
• Participation in the Arizona State Retirement System (ASRS)
• 10 paid holidays per year
• Stipend Opportunities
• Infant at Work Program
• RideShare and Public Transit Subsidy
• Affordable Medical, Dental, and Vision
• Life and Disability Insurance

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

For a complete list of benefits provided by The State of Arizona, please visit our benefits page

State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.

On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.

For questions about this career opportunity, please contact Jess Grover at (520) 235-3174 or email jgrover@azdes.gov

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-771-2909. Requests should be made as early as possible to allow time to arrange the accommodation. Arizona State Government is an AA/EOE/ADA Reasonable Accommodation Employer.