Marketing & Communications Specialist II - 645

State of Colorado
Denver Metro, CO Remote Full Time
POSTED ON 1/25/2023 CLOSED ON 1/28/2023

What are the responsibilities and job description for the Marketing & Communications Specialist II - 645 position at State of Colorado?




This announcement may be used to fill more than one vacancy.

This position will have remote and hybrid workplace options available but will still be required to report to the listed address at the discretion of the supervisor and based on business need. 
 

Be BOLD and make a real difference . . .
Do you desire a career that provides you with opportunities to improve the world around you? The Colorado Department of Public Health and Environment (CDPHE) is seeking diverse individuals from all backgrounds to apply for a position that makes a direct impact on improving the lives of Coloradans. Our mission is to advance Colorado's health and protect the places we live, work, learn, and play. Our vision is to create a healthy and sustainable Colorado where current and future generations thrive.
 
If your goal is to build a career that makes a difference, consider joining the dedicated people of the Colorado Department of Public Health and Environment. Our tobacco-free campus offers free parking and is conveniently located near RTD bus lines, Glendale City Set, and the Cherry Creek bike path. In addition to a great location and rewarding, meaningful work, we offer:

  • Employee wellness programs and facilities

  • Extensive internal professional development opportunities on a wide variety of subjects

  • Bike to work programs, including access to storage lockers and bike racks

  • Distinctive career advancement opportunities throughout the State system

  • Strong, yet flexible retirement benefits including a choice of the PERA Defined Benefit Plan or the PERA Defined Contribution Plan, plus optional 401K and 457 plans

  • Medical and dental health plans

  • Paid life insurance

  • Short- and long-term disability coverage

  • 10 paid holidays per year plus generous personal time off

  • Mentoring program with opportunities for mentors and mentees

  • Tuition assistance for college level courses including Master’s degree programs

  • Excellent work-life programs, such as flexible schedules, and a variety of employee resource groups


Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, go to:  
https://studentloans.gov/myDirectLoan/pslfFlow.action#!/pslf/launch


We are committed to increasing the diversity of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of diverse backgrounds and abilities.


The Colorado Department of Public Health and Environment serves Coloradans by providing high-quality, cost-effective public health and environmental protection services that promote healthy people in healthy places. Staff members focus on evidence-based best practices in the public health and environmental fields and play a critical role in educating people in Colorado so they can make informed choices. In addition to maintaining and enhancing our core programs, the department continues to identify and respond to emerging issues affecting Colorado's public and environmental health. 

The Work Unit:

This position is in Water Quality Control Division’s Operations Program and within the Communications and Special Projects Unit. This unit supports the division's programs with respect to internal and external communications, stakeholder relations, legislative coordination, special projects, and business process enhancements for better transparency and efficiency. 

What You'll Be Doing 

This position fulfills a key strategic role within the division. The MCS II communicates and engages customers in policy, regulation, and technical discussions related to water quality issues. The focus of the position is general communications work, managing division special projects, and improving capacity for stakeholder and community relationships and/or processes. This position will be responsible for designing, developing and editing communication materials, reviewing division-produced reports and other written materials produced by the division, and reviewing and updating division webpages. Duties Include: 

Communications and Special Projects Unit Support 

Support the production of communications materials related to division priorities, including  designing, formatting, writing, editing, and proofreading a variety of communications for newsletters, webpages, social media content, media inquiries, public relations, print collateral, promotional materials, messaging, FAQs, etc.

Create materials that effectively communicate complex technical data and regulatory information in a manner that is easily understood by the public, legislature, regulated community, and partners. This typically means using graphic design skills and  translating college-level content to 6-8 grade reading level. 

Design materials so the content is easier to read and more engaging. Design materials such as webpages, social media posts, reports, flyers, email campaigns, internal communications, etc.

Review and copy-edit multiple technical division reports. Rewrite technical content so summaries, findings, background information, data, and components are more accessible to the general public. 

Develop electronic information (e.g., web, social media, etc.) policies, procedures, guidance, and governance for the division to educate, inform, and engage the public about division programs and services. 

Communicate effectively with customers in order to promote and advance the mission of the division. Ensure that messaging about the division and its initiatives is consistent and adheres to division and department guidelines. 

Represent the communications unit as needed to assist with strategy, messaging, and production of communication materials. 

Be available to respond to media inquiries when the team is in need of additional assistance (e.g., crisis situations). Helps determine the appropriate strategy and most effective course of response and action for media and other communications inquiries. 

Consults with management to navigate controversial, high-profile citizen inquiries, as well as providing support in crisis situations. 

Assist with the development and implementation of division special projects, which may include contract management for campaigns. 

Stakeholder relations and public participation 

Participate in stakeholder engagement activities including scheduling meetings, drafting and distributing stakeholder meeting material and updates, designing meeting format, preparing meeting materials, coordinating with staff, taking meeting notes, and other related public participation activities. 

Assist in the development of the meeting design for a broad range of key external stakeholder processes for division staff and management.  

Develop and maintain communications with stakeholders and staff. 

Determines and assists supervisors and management to ensure that external processes and staff are set up for success not only with meeting tools and design but also who is the most appropriate messenger.  

Copy-editing and reports development                                                                          

Copy-edit communication materials to meet AP style and so language is concise and understandable by the general public.  

Review and copy-edit multiple technical division reports. Rewrite technical content so summaries, findings, background information, data, and components are more accessible to the general public. 

Project manage the development of division reports including setting schedules, tracking and maintaining approval processes, and ensuring deadlines are met.  

Coordinate with division staff, write, and copy-edit the division’s annual report(s), and other materials (e.g.  fact sheets, web content, etc.).  

Create and manage engaging photos, infographics, etc. for reports, website content, and other materials. 



Minimum Qualifications 

(OPTION 1) 
Five years of professional experience in graphic design, editing, publications and general communications tasks. 
or 

(OPTION 2)  
Graduation from an accredited college or university with a bachelor's degree in communications, marketing, journalism, or closely related field; AND one year of professional experience in graphic design, editing, publications and general communications tasks. 

(OPTION 3)  

A master’s degree from an accredited college or university in communications, public relations, journalism, marketing or closely related degree will substitute for the bachelor’s degree and the required experience.  

Experience must be substantiated within the Work Experience section of your application. "See Resume" will not be accepted. In addition, part-time work will be 
prorated. 

Preferred Qualifications and Essential Competencies

The preferred experience, competencies and abilities are highly desirable for this position and will be considered in selecting the successful candidate:

  • Outstanding editorial skills, including Associated Press style 

  • Excellent graphic design skills.

  • Excellent skills reviewing and editing technical reports and rewriting technical content, so it is more accessible to the general public.  

  • Strong ability to create and/or develop new web content and pages—including graphics—as well as the ability to populate and maintain websites. 

  • Excellent skills and abilities in verbal and written communications to audiences of varying levels within an organization, in groups and individual settings, 

  • Demonstrated experience in project coordination and management. 

  • Demonstrated proficiency working collaboratively with internal teams, technical professionals, and national, state, and community partners. 

  • Excellent organizational skills: the ability to set, track, and accomplish priorities, goals, and timetables to achieve maximum productivity, knowing the status of activities at all times. 

  • Excellent computer skills, and has experience with platforms such as Microsoft Office Professional Suite, Adobe Creative Suite, web design applications, and Google applications. 

  • Initiative and self-management; the passion and ability to dive into the work, prioritize appropriately, and accomplish tasks within established timeframes. 

  • Strong problem-solving ability along with the ability and motivation to develop creative solutions. 

  • Strong analytical skills; the ability to synthesize, interpret, and report on complex or technical information, collect, and research data. 

  • Excellent attention to detail; ability to apply care, thoroughness, and high quality to every task using a concern for all areas and people involved. 

  • Demonstrated experience writing about technical, scientific, or complex content and relaying this effectively to public and professional audiences. 

  • Demonstrated experience and ability to develop social media content. 

  • Demonstrated ability to follow social media trends and successfully apply them thereby increasing online engagement. 

  • Demonstrated experience with social media and web monitoring analytics platforms. 

  • Demonstrated ability to conceptualize creative content and communications products across a variety of media forums. 

  • Prior experience developing, managing, and evaluating comprehensive communications plans or social marketing or marketing campaigns. 

Conditions of Employment:

Pursuant to CDPHE policy, a criminal history background check is required for all positions at CDPHE.

Critical Status: Must be available in the event of an emergency, (e.g., bio-terrorist attack, chemical attack, disease outbreak or all hazards) and be required to report to work immediately at the regular or alternate location. During this time, travel restrictions may be in place.

Critical Status: Must be available in the event of the activation of the Continuity of Operations Plan (COOP) and be required to report to work immediately at the regular or alternate location. During this time, travel restrictions may be in place.

A complete application packet must include:

  1. A completed State of Colorado application.
  2. A cover letter, explaining why you are the best candidate for this position.
  3. Resume, with complete work history.
  4. An example of work product that demonstrates your communication and design skills. 
  5. If using education to qualify, or to demonstrate completion of preferred coursework, a copy of your college/university transcripts. Transcripts can be attached to your CO Jobs application. Late transcripts will not be accepted. 
  6. Answer to supplemental questions.

The Selection Process 

  1. All applications that are received by the closing of this announcement will be reviewed against the Minimum Qualifications in this announcement. Candidates who meet the minimum qualifications proceed to the next step.
  2. Colorado Revised Statutes require that state employees are hired and promoted based on merit and fitness through a comparative analysis process.
    • Part of, or all of, the comparative analysis for this position may be a structured application review, which involves a review of the information you submit in your application materials by Subject Matter Experts (SMEs) against the preferred qualifications.
  3. A top group, up to six candidates, will be invited to schedule an interview with the hiring manager.

Appeal Rights: If you receive notice that you have been eliminated from consideration for the position or that as a result of no longer being considered, you were discriminated against, you may protest the action by filing an appeal with the State Personnel Board/State Personnel Director within 10 days from the date you receive notice of the elimination. Also, if you wish to challenge the selection and comparative analysis process, you may file an appeal with the State Personnel Board/State Personnel Director within 10 days from the receipt of notice or knowledge of the action you are challenging. If an applicant seeks to have an allegation of discrimination reviewed by the Board, that person must file an appeal (petition for hearing) within 10 days of the action or receipt of any final written selection decision. Refer to Chapters 4 and 8 of the State Personnel Board Rules and Personnel Director's Administrative Procedures, 4 CCR 801, for more information about the appeals process. The State Personnel Board Rules and Personnel Director's Administrative Procedures are available at www.colorado.gov/spb. A standard appeal form is available at: www.colorado.gov/spb. If you appeal, your appeal must be submitted in writing on the official appeal form, signed by you or your representative, and received at the following address within 10 days of your receipt of notice or knowledge of the action: Colorado State Personnel Board/State Personnel Director, Attn: Appeals Processing, 1525 Sherman Street, 4th Floor, Denver, CO 80203. Fax: 303-866-5038. Phone: 303-866-3300. The ten-day deadline and these appeal procedures also apply to all charges of discrimination.

E-Verify:  CDPHE uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.
 
You must be legally eligible to work in the United States to be appointed to this position. CDPHE does not sponsor non-residents of the United States.

ADAAA Accommodations:
The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law. The Colorado Department of Public Health and Environment is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator at cdphe.humanresources@state.co.us 
or call 303-692-2060, option 5.

Salary : $3,858 - $4,300

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