What are the responsibilities and job description for the Quality Review Specialist Supervisor (35 Hour) (Hybrid) position at State of Connecticut - Department of Developmental...?
The State of Connecticut, Department of Developmental Services (DDS) - Central Office - has two (2) current full-time job opportunities for a Quality Review Specialist Supervisor in the Quality and Systems Improvement Division based out of Hartford, CT. One of the Quality Review Specialist Supervisor position is in licensing and the other is in QSR (Quality Service Reviews),
This is a full-time thirty-five (35) hour per week position. The work schedule is Monday through Friday 8:30am-4:00pm. However, must be flexible in order to meet the needs of the agency.
Click the video below to hear employees share what it is like to work for the State of Connecticut, including career opportunities, the recruitment and selection process, and the important mission of serving the state and its citizens.
You will discover the opportunity to:
- Engage in a rewarding career;
- Provide support to a division that is passionate about improving the lives of those we serve;
- Assist our individuals so they can achieve success;
- Make a difference in the public sector;
- Work together in a collaborative team environment.
What’s in it for You – Leading Comprehensive Benefit Offerings:
- Industry leading health benefits, including medical and dental coverage;
- Comprehensive pension plan and supplemental retirement offerings; n
- Paid time off;
- Professional growth and development opportunities;
- Ability to serve the citizens of Connecticut;
- A healthy work life balance to all employees.
We hope you take this opportunity to make an impact by serving your state!
Selection Plan
To Apply:
- In order to be considered for this job opening, you must meet the Minimum Qualifications as listed on this job opening. You must specify your qualifications on your application.
- The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.
- Ensure that your application is complete and detailed before submitting it. In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process. You will not be able to make revisions once your application is submitted into the JobAps system.
- Please select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location.
- All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to DAS.SHRM@ct.gov.
After You Apply:
- Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board daily to monitor their status, view all emailed notices and complete tasks required in the recruitment process.
- This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the question's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders daily in the event an email provider places auto-notification emails in a user's spam.
- At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency. Applicants must meet the minimum qualifications as indicated to apply for this position.
- The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class. Interviews will be limited to candidates whose experience and training most closely meet the requirements of the position.
Connect With Us:
- Due to the large volume of applications received, we are unable to provide confirmation of receipt or status during the recruitment process. Updates will be available through your JobAps portal account.
- If you require an accommodation to participate fully and fairly under the provisions of the Americans with Disabilities Act (ADA), please contact Jennifer Borenski, EEO Specialist 2 at (860) 418-6143 or Jennifer.Borenski@ct.gov .
- Should you have questions pertaining to this recruitment, please contact Raisa Capellan, at raisa.capellan@ct.gov.
PURPOSE OF JOB CLASS (NATURE OF WORK)
In the Department of Developmental Services this class is accountable for supervising Quality Review Specialists engaged in the evaluation and monitoring of facilities, programs and agencies for individuals with intellectual disabilities or other related conditions and/or determining eligibility for state licensure and other programs.
EXAMPLES OF DUTIES
Provide requisite supervision, support and training to approximately twelve (12) Quality Review Specialists (QRS’s), in the Quality and System Improvement Division. This position is responsible to support statewide licensing of Community Companion Homes (CCH) as well as Community Living Arrangements (CLA), including the management of the initial and annual licensing processes and for supervision, oversight, and monitoring of QRS staff, assigned to conduct licensing inspections in all Licensed residential settings (CLA and CCH).
Further responsibilities include supervision, oversight, and approval of public and private license reports, Quality Service Review (QSR) report findings, generated by QRS staff. These report findings include licensing inspections in Community Companion Homes, pursuant to DDS Regulations 17a-227-23-30, DDS CLA Regulations 17a-227-1-22, CMS Waiver Requirements, and Quality Service Reviews, in all DDS operated or funded service types and locations - residential and day/vocational.
The QSR Supervisor position oversees approximately nine (9) Quality Review Specialists. This position is responsible to support statewide quality reviews in all in all DDS operated or funded service types and locations - residential and day/vocational, including the management of the quality review database. Further responsibilities include supervision, oversight, and approval of all Quality Service Review (QSR) report findings, generated by QRS staff. This position is responsible to analyze and contribute to the development and implementation of new quality measures and methods; may determine appropriateness of individual services and supports on an ongoing basis; may prepare data for legal proceedings regarding service quality to individuals served; may participate in administrative and legal proceedings; may coordinate team inspection procedures.
Additional duties can be found here.
KNOWLEDGE, SKILL AND ABILITY
Considerable knowledge of and ability to apply relevant state and federal laws, statutes and regulations and local ordinances; considerable knowledge of relevant agency policies and procedures; considerable knowledge of principles and practices of inspection, evaluation, compliance and quality improvement; considerable knowledge of modern methods of care, treatment and or education of individuals with intellectual disabilities; considerable interpersonal skills; considerable oral and written communication skills; ability to evaluate active treatment service; supervisory ability.
MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE
Eight (8) years of experience working in a health facility or defined service setting serving individuals with intellectual disabilities or other related conditions.
MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE
Two (2) years of the General Experience must have been in the evaluating and monitoring of programs and services for individuals with intellectual disabilities or other related conditions.
Note: For state employees this will be interpreted at the level of Quality Review Specialist.
Note: For state employees this will be interpreted at the level of Quality Review Specialist.
MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED
1. College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.
2. A Master's degree in the behavioral sciences, child development, counseling, education, nursing, psychology or licensure as a Physical Therapist or Occupational Therapist may be substituted for one (1) additional year of the General Experience.
2. A Master's degree in the behavioral sciences, child development, counseling, education, nursing, psychology or licensure as a Physical Therapist or Occupational Therapist may be substituted for one (1) additional year of the General Experience.
PREFERRED QUALIFICATIONS
- Experience and working knowledge of the rules and regulations of licensing for Community Living Arrangements (CLAs) and Community Companion Homes (CCHs)
- Experience with various web-based systems, video conference platforms, QSR application as well as data collection systems (e.g., eLicense, MS Team, Zoom, Excel, Therap., CDS, SABA, etc.)
- Experience with developing and reviewing corrective action plans
- Experience with reviewing and editing citation reports and other division documents
- Experience supervising diverse groups with different needs
- Experience with negotiation and communication both written and verbal
- Experience in performing licensing inspection various platforms (remote and in-person) as well as quality audits within a healthcare system
- Experience with conducting consumer satisfaction surveys (e.g. National Core Indicators (NCI's)) to work with Quality Service Reviews (QSR's) and quality assurances within a Quality Unit
- Experience working in a fast paced environment where you had to make decisions and verify that your decision was correct
- Experience balancing projects with competing priorities and deadlines
- Experience working independently and verifying that your work is accurate
- Experience with CMS and the Setting Rules
- Experience with the (Charting the LifeCourse) CTLC principles and their application
- Experience with developing remote review processes
SPECIAL REQUIREMENTS
1. Incumbents in this class may be required to possess a current Connecticut license for the appropriate disciplines.
2. Incumbents in this class may be required to travel.
2. Incumbents in this class may be required to travel.
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