What are the responsibilities and job description for the Receptionist -55008148 position at State of Florida?
Requisition No: 797235
Agency: Department of Transportation
Working Title: RECEPTIONIST -55008148
Position Number: 55008148
Salary: $31,200.00 - $37,100.21
Posting Closing Date: 03/24/2023
STATE OF FLORIDA DEPARTMENT OF TRANSPORTATION
JOB POSTING DESCRIPTION
426 / PUBLIC INFORMATION
ANTICIPATED VACANCY / PENDING CLASSIFICATION UPDATE / OPEN COMPETITIVE
CAREER SERVICE
CONTACT PERSON: ALIA CHANEL
CONTACT PHONE NUMBER: (954) 777-4472
CONTACT EMAIL ADDRESS: ALIA.CHANEL@DOT.STATE.FL.US
ANTICIPATED BI-WEEKLY HIRING SALARY: $1,200.00
Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits including:
* Health insurance (over 90% employer paid)
* $25,000 life insurance policy (100% employer paid)
* Dental, vision and supplemental insurances
* State of Florida retirement package
* Generous vacation and sick leave
* 10 paid holidays a year
* Career advancement opportunities
* Tuition waiver for public college courses
* Training opportunities
* Flexible work schedules and telework (for designated positions)
* Employee Assistance Program (EAP)
Join FDOT and be part of the team that works as one to improve safety, enhance mobility and inspire innovation in the Florida transportation system!
For additional benefit information available to State of Florida employees, go to https://www.mybenefits.myflorida.com/
SPECIAL REQUIREMENTS: You may be required to provide your Social Security Number to conduct required verifications. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion in the Career Service, or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS) unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS.
THE FLORIDA DEPARTMENT OF TRANSPORTATION VALUES AND SUPPORTS EMPLOYMENT OF INDIVIDUALS WITH DISABILITIES. QUALIFIED INDIVIDUALS WITH DISABILITIES ARE ENCOURAGED TO APPLY.
In accordance with Section 110.112, Florida Statutes, and the Florida Department of Transportation's Individuals with Disabilities Affirmative Action Plan, the agency is committed to ensuring affirmative action and equal employment opportunity for qualified individuals with disabilities. Upon request and as appropriate, reasonable accommodations to individuals with disabilities may be provided. Please contact the Florida Department of Transportation's Human Resources Office located at 605 Suwannee Street, Tallahassee, Florida 32399, or call (850) 414-5300 for assistance.
POSITION DESCRIPTION: Acts as a switchboard operator for District Four (D4) Department of Transportation published contact number. Receives and routes all incoming telephone calls, including appropriate routing of customer complaints. Collects and distributes messages when required by email to appropriate staff.
Update the D4 Public Information Office's (PIO) meeting calendar. Create GoToWebinar sessions for public meetings as assigned.
Manage the PIO photo library.
Pick-up and deliver mail for the District Four Executive Suite.
Assist Design Project Managers with creating mailing labels from the Geographic Information System (GIS).
KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of multi-line phone system. Knowledge of business telephone etiquette. Knowledge of techniques for effectively dealing with people. Knowledge of techniques for responding to telephone calls in a courteous and effective manner. Ability to follow procedures and practices. Ability to use Word processing software and Outlook. Ability to establish and maintain effective working relationships with others. Ability to remain calm and effective under pressure. Ability to communicate effectively, verbally, and in writing. Ability to listen effectively. Ability to deal with the public and to handle calls in fast, courteous, and efficient manner. Skilled in providing customer service.
MINIMUM QUALIFICATIONS: A high school diploma or its equivalent and one year of secretarial or clerical work experience. College education from an accredited institution can substitute for one year of the required work experience.
AS A CANDIDATE, YOU MAY BE REQUIRED TO PROVIDE DOCUMENTATION(I.E. HIGH SCHOOL DIPLOMA OR EQUIVALENCY, COLLEGE TRANSCRIPTS, ETC.) TO VERIFY MEETING THESE MINIMUM QUALIFICATIONS.
A Competitive Area Differential (CAD) additive in the amount of $1,248.00 will be added to the annual salary.
THE FLORIDA DEPARTMENT OF TRANSPORTATION VALUES THE SERVICE VETERANS AND THEIR FAMILY MEMBERS HAVE GIVEN TO OUR COUNTRY AND SUPPORTS THE HIRING OF RETURNING SERVICE MEMBERS AND MILITARY SPOUSES. If you are a preference-eligible applicant who receives notice of a hiring decision and believe that you were not afforded employment preference in accordance with applicable Florida law and regulation, you may file a written complaint within 60 calendar days from the date you receive the notice, requesting an investigation to the Florida Department of Veterans' Affairs, Division of Benefits and Assistance, 9500 Bay Pines Boulevard, Room 214, St. Petersburg, Florida 33708.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.
Nearest Major Market: Fort Lauderdale
Nearest Secondary Market: Miami
Agency: Department of Transportation
Working Title: RECEPTIONIST -55008148
Position Number: 55008148
Salary: $31,200.00 - $37,100.21
Posting Closing Date: 03/24/2023
STATE OF FLORIDA DEPARTMENT OF TRANSPORTATION
JOB POSTING DESCRIPTION
426 / PUBLIC INFORMATION
ANTICIPATED VACANCY / PENDING CLASSIFICATION UPDATE / OPEN COMPETITIVE
CAREER SERVICE
CONTACT PERSON: ALIA CHANEL
CONTACT PHONE NUMBER: (954) 777-4472
CONTACT EMAIL ADDRESS: ALIA.CHANEL@DOT.STATE.FL.US
ANTICIPATED BI-WEEKLY HIRING SALARY: $1,200.00
Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits including:
* Health insurance (over 90% employer paid)
* $25,000 life insurance policy (100% employer paid)
* Dental, vision and supplemental insurances
* State of Florida retirement package
* Generous vacation and sick leave
* 10 paid holidays a year
* Career advancement opportunities
* Tuition waiver for public college courses
* Training opportunities
* Flexible work schedules and telework (for designated positions)
* Employee Assistance Program (EAP)
Join FDOT and be part of the team that works as one to improve safety, enhance mobility and inspire innovation in the Florida transportation system!
For additional benefit information available to State of Florida employees, go to https://www.mybenefits.myflorida.com/
SPECIAL REQUIREMENTS: You may be required to provide your Social Security Number to conduct required verifications. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion in the Career Service, or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS) unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS.
THE FLORIDA DEPARTMENT OF TRANSPORTATION VALUES AND SUPPORTS EMPLOYMENT OF INDIVIDUALS WITH DISABILITIES. QUALIFIED INDIVIDUALS WITH DISABILITIES ARE ENCOURAGED TO APPLY.
In accordance with Section 110.112, Florida Statutes, and the Florida Department of Transportation's Individuals with Disabilities Affirmative Action Plan, the agency is committed to ensuring affirmative action and equal employment opportunity for qualified individuals with disabilities. Upon request and as appropriate, reasonable accommodations to individuals with disabilities may be provided. Please contact the Florida Department of Transportation's Human Resources Office located at 605 Suwannee Street, Tallahassee, Florida 32399, or call (850) 414-5300 for assistance.
POSITION DESCRIPTION: Acts as a switchboard operator for District Four (D4) Department of Transportation published contact number. Receives and routes all incoming telephone calls, including appropriate routing of customer complaints. Collects and distributes messages when required by email to appropriate staff.
Update the D4 Public Information Office's (PIO) meeting calendar. Create GoToWebinar sessions for public meetings as assigned.
Manage the PIO photo library.
Pick-up and deliver mail for the District Four Executive Suite.
Assist Design Project Managers with creating mailing labels from the Geographic Information System (GIS).
KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of multi-line phone system. Knowledge of business telephone etiquette. Knowledge of techniques for effectively dealing with people. Knowledge of techniques for responding to telephone calls in a courteous and effective manner. Ability to follow procedures and practices. Ability to use Word processing software and Outlook. Ability to establish and maintain effective working relationships with others. Ability to remain calm and effective under pressure. Ability to communicate effectively, verbally, and in writing. Ability to listen effectively. Ability to deal with the public and to handle calls in fast, courteous, and efficient manner. Skilled in providing customer service.
MINIMUM QUALIFICATIONS: A high school diploma or its equivalent and one year of secretarial or clerical work experience. College education from an accredited institution can substitute for one year of the required work experience.
AS A CANDIDATE, YOU MAY BE REQUIRED TO PROVIDE DOCUMENTATION(I.E. HIGH SCHOOL DIPLOMA OR EQUIVALENCY, COLLEGE TRANSCRIPTS, ETC.) TO VERIFY MEETING THESE MINIMUM QUALIFICATIONS.
A Competitive Area Differential (CAD) additive in the amount of $1,248.00 will be added to the annual salary.
THE FLORIDA DEPARTMENT OF TRANSPORTATION VALUES THE SERVICE VETERANS AND THEIR FAMILY MEMBERS HAVE GIVEN TO OUR COUNTRY AND SUPPORTS THE HIRING OF RETURNING SERVICE MEMBERS AND MILITARY SPOUSES. If you are a preference-eligible applicant who receives notice of a hiring decision and believe that you were not afforded employment preference in accordance with applicable Florida law and regulation, you may file a written complaint within 60 calendar days from the date you receive the notice, requesting an investigation to the Florida Department of Veterans' Affairs, Division of Benefits and Assistance, 9500 Bay Pines Boulevard, Room 214, St. Petersburg, Florida 33708.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.
Nearest Major Market: Fort Lauderdale
Nearest Secondary Market: Miami
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